Administrative & Customer Experience Specialist

Ydhvac; Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Reliable, Year-Round Work

Weekly Paychecks

Paid Time Off and Paid Holidays

Comprehensive Medical, Dental and Vision Benefits

Employee discounts

Job summary

Ydhvac is seeking an Office Administrator in Raleigh, NC, to manage customer inquiries and administrative duties effectively. This role involves answering customer requests, scheduling appointments, and maintaining detailed records in a friendly manner.

The ideal candidate will possess at least one year of administrative or customer service experience, coupled with strong communication and organizational skills. The position offers flexible schedules and various employee benefits.

Qualifications

• Minimum of 1-year administrative or customer service experience in an office setting.
• Strong rapport with customers and colleagues.
• Ability to manage time effectively.

Responsibilities

• Answer incoming customer requests and inquiries in a professional manner.
• Schedule service and routine maintenance appointments.
• Maintain and update customer records.

Skills

Organizational skills

Verbal communication

Empathy

Customer service

Job description

Ydhvac is seeking an Office Administrator in Raleigh, NC, to manage customer inquiries and administrative duties effectively. This role involves answering customer requests, scheduling appointments, and maintaining detailed records in a friendly manner.

The ideal candidate will possess at least one year of administrative or customer service experience, coupled with strong communication and organizational skills. The position offers flexible schedules and various employee benefits.