Office Customer Service Representative TULSA

Roto-Rooter Oklahoma; Tulsa (OK); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Company Paid Health Insurance, Dental,

Vision Insurance

401(k) with company match

Paid holidays and PTO

Flexible spending account

Employee assistance program

Weekly pay (Every Thursday)

Job summary

Roto-Rooter Oklahoma in Tulsa is seeking a Customer Service Representative to be the first voice customers hear. You will help schedule service calls and support technicians with a calm, confident demeanor.

You'll also handle typing, sorting, printing, and mailing tasks, and work closely with the Office Manager to keep operations running smoothly. Training is provided for the right candidate with great people skills.

Qualifications

• Excellent communication and interpersonal skills.
• Clear speaking and listening abilities.
• Strong organizational skills and attention to detail.

Responsibilities

• Schedule service calls and coordinate with technicians.
• Assist with typing, sorting, printing and mailing tasks.
• Maintain calm, professional contact with customers at all times.
• Provide reliable support to the Office Manager and team.

Job description

Customer Service Representative – Tulsa, OK

Schedule: Monday–Friday, 8-hour shift 10:00 am - 7:00 pm Job Type: Full-time

Why You'll Love Working With Us

For more than 50 years, Roto-Rooter has been Oklahoma's trusted, family-owned plumbing company. We've built our reputation by taking care of people, our customers and our team. Our CSRs are the heartbeat of our office, and many have stayed with us for years because they know they're valued, supported, and part of something that matters.

What You'll Get Here

We believe when our team feels supported, everyone wins. That's why we offer:

• Company Paid Health Insurance, Dental and Vision Insurance
• 401(k) with company match
• Paid holidays and PTO
• Flexible spending account
• Employee assistance program
• Weekly pay (Every Thursday)

What Your Days Look Like

No two days are exactly the same, and that's what keeps things exciting. You'll be the first voice our customers hear, offering calm, clarity, and confidence when they need it most. From scheduling service calls and assisting technicians to typing, sorting, printing, and mailing, you help keep the entire operation moving smoothly.

You'll work closely with our Office Manager, jump between tasks with ease, and bring a positive, professional tone to every interaction. Customers appreciate your reassurance; our team appreciates your reliability.

Who We’re Looking For

If you love helping people, communicate clearly, stay cool under pressure, and enjoy keeping things organized, we want to talk to you. Phone experience or prior CSR work is a plus, but if you have great people skills and a willingness to learn, we’re happy to train you.