Financial Advisor

Rosecrance Behavioral Health; Sioux City (IA); On-site; USD 23,059 - 32,843; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer match

Tuition assistance

Paid Time Off

Wellness program, including an on-site gym

Job summary

Rosecrance Behavioral Health in Sioux City, Iowa, is seeking a dedicated individual to manage client business accounts and assist with treatment funding options. You will handle insurance claims and conduct benefit negotiations, ensuring effective financial management for clients.

This position requires a high school diploma, two years' experience in insurance claims, and excellent communication skills. Enjoy a rewarding career helping individuals and families restore hope and mental wellness.

Qualifications

• Minimum of two years experience in handling third party insurance claims.
• Must be free from active or infectious diseases.
• Ability to perform essential job responsibilities.

Responsibilities

• Manage and maintain client business accounts.
• Handle all third-party insurance processing for patients.
• Conduct individual case benefit negotiations.
• Assist clients with the Medicaid Application process.

Skills

Excellent verbal communication skills

Computer data entry ability

Experience handling third-party insurance claims

Emotional and medical fitness for job responsibilities

Education

High School diploma or GED

Job description

Overview

Become a champion of hope. At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you. We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Manage and maintain the client business accounts and serve as a resource to clients and their families regarding treatment funding options.

Qualifications

• High School diploma or GED
• Minimum of two years experience in handling third party insurance claims
• Computer data entry ability
• Excellent verbal communication skills
• Must be emotionally and medically able to perform essential job responsibilities
• Must be free from active or infectious diseases

Essential Responsibilities

• Work hours prescribed and be available to work additional hours when necessary. Overtime may be required.
• Handle all third party insurance processing for patients, including determination and verification of benefits, financial interview with clients or guardians, and follow-up of financial commitments, while checking for consistency of commitments.
• Conduct individual case benefit negotiations with the guidance of the supervisor
• Provide information for staff relating to client financial information. Notify staff as to proper funding classification per current procedures.
• Conduct registration with all new/returning clients, including, but not limited to, concurrent documentation in EHR of demographic information, reviewing and ensuring completion of opening paperwork, and effective communication to clients and staff regarding admission- site specific.
• Conduct Medicaid/Medicare or other insurance coverage verification and confirm/update Financial Eligibility and Authorizations (as applicable) on all new clients and at least once per month on all open clients.
• Assist clients with the Medicaid Application process as needed and applicable
• Coordinate payment activities consistent with patient/agency agreement. Receive client payments and maintain accurate payment handling and documentation according to current SOP.
• Maintain accurate funding documentation as related to daily census activity as applicable.
• Assist clients with the Patient Assistance application process and track the granting and application of Patient Assistance funds.
• Complete Medicaid/Managed Medicaid/Commercial Insurance authorization requests timely per SOP.
• Enter into EHR authorizations for all guarantors as applicable.
• Provide appropriate documentation and reports designed to assist in fiscal management of the agency.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.

Schedule

Monday-Friday, 8:30 am to 5:00 pm

Location

In office Sioux City, Iowa

Compensation & Rewards

• Starting Pay $20.29/hr (based on education, experience, and credentials)

Physical Requirements

• Vision: Must be able to read printed and/or handwritten materials from a variety of sources 75-100%
• Hearing: Must be able to hear well enough to communicate with coworkers 50-79%; answer incoming phone calls 25-49%; interact with the public 25-49%
• Standing/Walking/Mobility: Must have mobility between departments within the facility 25-49%
• Climbing/Stooping/Kneeling: 0-24%
• Lifting/Pulling/Pushing: Must exert up to 20 pounds of force occasionally and/or up to 5 pounds of force frequently to lift or move objects 25-49%
• Fingering/Grasping/Feeling: Must be able to finger keyboard for computer work and phone equipment for placing/receiving calls 50-74%
• Sitting: must be able to sit for prolonged periods of time when using the computer 25-49%

Benefits

• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Ready to Make a Difference?

Apply today and be part of something bigger. Your role at Rosecrance will help transform lives—starting with your own.