OFFICE COORDINATOR - Outpatient

Universal Hospital Services Inc.; Austin (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

Universal Health Services’ Austin Oaks Hospital in South Austin provides inpatient and outpatient psychiatric services for adolescents and adults, on a thirteen-acre campus.

The Office Coordinator for Branches Outpatient handles insurance verifications for new patients, coordinates admissions verifications in the patient accounting system, and supports financial issues between the business office and Out-Patient department to ensure smooth admissions.

Qualifications

• Education: High school diploma or GED. Some College preferred.
• Experience: Two to five years work experience in front office setting in a healthcare related field is required.
• Business office work experience in a psychiatric hospital highly desirable.
• Insurance verification experience

Responsibilities

• Process insurance verifications for new patients.
• Coordinate admission verifications in the hospital patient accounting system.
• Coordinate between the business office and the Out-Patient department on financial issues regarding admissions.
• Research and resolve discrepancies in patient account set-up, charges, and admission/discharge issues.
• Greet patients and complete consents/paperwork in admitting and discharging.
• Answer all incoming calls and return missed calls daily.
• General office duties: build charts, make packets, filing and ordering supplies.

Job description

Responsibilities

About Austin Oaks Hospital

Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We strive to provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. We are proud to be your community partner in mental health.

The cornerstone of our treatment rests on exceptional mental health services and clinical excellence. Austin Oaks Hospital provides inpatient and outpatient psychiatric services to stabilize symptoms of depression, anxiety and other behavioral health disorders.

More than anything else, our treatment relies on exceptional mental health services and dependable clinical staff.

Austin Oaks Hospital provides inpatient and outpatientpsychiatric servicesto stabilize symptoms of depression, anxiety and other behavioral health disorders.

Website: www.austinoakshospital.com

Position Summary

Office Coordinator for Branches Outpatient -Insurance Verification key responsibilities include but ot limited to: The timely processing of insurance verifications on new patients. Will coordinate and process admission verifications into the hospital patient accounting system. Responsible for coordination between business office and the Out-Patient department on all financial issues regarding admissions. Researches and resolves discrepancies in patient account set-up, charges, charges and admission and discharge issures. Greets patients and completes consents/paperwork in the admitting and discharging process. Answers all incoming calls, and returns missed calls daily. General office duties: build charts, make packets, filing and ordering supplies for the department.

Branches Downtown

1110 E 32nd st

Austin TX 78722

Benefit & Rewards Highlights

• Challenging and rewarding work environment

• Competitive Compensation & Generous Paid Time Off

• Excellent Medical, Dental, Vision and Prescription Drug Plans

• 401(K) with company match and discounted stock plan

• SoFi Student Loan Refinancing Program

• Tuition savings to continue your nursing education with Chamberlain University

• Career development opportunities within UHS and its 300+ Subsidiaries!

• Pet Insurance

• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500® corporation, our annual revenues during 2025 were approximately $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™; and in 2025, ranked #271 on the Fortune 500®; and was #355 among U.S. companies on Forbes Global 2000 World’s Largest Public Companies.

Our operating philosophy is as effective today as it was upon the Company’s founding in 1979, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high-quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and through its subsidiaries operates 29 inpatient acute care facilities, 346 inpatient behavioral health facilities and 168 outpatient and other facilities, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE:UHT). For additional information visit www.uhs.com.

Qualifications

Requirements

Education: High school diploma or GED. Some College preferred.

Experience:

• Two to five years work experience in front office setting in a healthcare related field is required.

• Business office work experience in a psychiatric hospital higly desirable.

• Insurance verification experience

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.