IT Support Technician

Socket.dev; Oklahoma; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Excellent Medical, Dental, Vision

401(K) with company match

SoFi Student Loan Refinancing Program

Job summary

Cedar Ridge Behavioral Hospital is seeking an IT Support Technician to provide data processing services across the facility. You will perform basic system maintenance, set up new computers, decommission old systems, and troubleshoot issues while collaborating with CFO/Corp IT to ensure security procedures are followed.

The role engages with staff from multiple departments and IT vendors, supporting a wide range of IT tasks and projects as needed in a healthcare environment.

Qualifications

• Associates degree in applicable field or equivalent experience required.
• Two (2) years related experience required, preferably in a healthcare environment, with a working knowledge of computers and business software application programs and experience with in-house processing systems.
• Must have working knowledge of Windows and MS Office, networking devices (Cisco devices), phone and fax hardware, eFax troubleshooting, and other commonly used applications and protocols.
• Knowledge of Windows operating systems and servers, including installation, troubleshooting, and networking, knowledge of network administration, VPN, TCP/IP, LAN/WAN, VOIP systems, and printing hardware.
• Microsoft Access, Exchange, Excel, Word, Outlook with email troubleshooting.

Responsibilities

• Provide data processing services to the facility and perform basic computer system maintenance.
• Set up new computers and prepare decommissioned units for removal.
• Troubleshoot computer systems problems and coordinate with CFO/Corp IT on security procedures.
• Interact with staff across departments and IT vendors.
• Assist with IT-related projects as assigned by CFO/Corp IT.

Skills

Windows knowledge

Networking basics

Remote support

MS Office proficiency

Troubleshooting

Education

Associate degree

Bachelor's degree preferred

Tools

Remote Desktop

WebEx

Dameware

DSM

Active Directory

Cisco devices

Job description

Responsibilities

The IT Support Technicician is responsible for providing data processing services to the facility at both locationsto include performing basic computer system maintenance, setting up new computers, getting computers that are out of commission ready for removal, troubleshooting computer systems problems, working with CFO/Corp IT to mandate security procedures are followed, and other IT-related tasks/projects as assigned by the CFO/Corp IT. Interacts with a wide variety of personnel in all departments of the company as well as IT vendors.

Cedar Ridge Behavioral Hospital (a UHS facility): Cedar Ridge Behavioral Hospital provides inpatient and residential treatment services for youth ages 5-17, as well as inpatient, partial hospitalization and intensive outpatient services for adults ages 18+. Our treatment programs provide a structured and supportive treatment environment that promotes self-acceptance and helps stabilize patients suffering from acute psychiatric illness. Our multidisciplinary treatment teams consist of psychiatrists, licensed therapists and highly specialized nurses who collaborate to develop and implement effective and compassionate treatment plans for our patients. Cedar Ridge is a behavioral health facility that encompasses a 206-bed acute psychiatric hospital and residential treatment center on a beautifully wooded campus with a stocked pond, school, gym, outdoor courtyard and playground. Website: www.cedarridgebhs.com

BENEFITS INCLUDE:

• Competitive Compensation and Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• Employee Assistance Program available for employees and family
• 401(K) with company match and discounted stock plan
• Basic Life Insurance and Optional supplemental life insurance
• Referral & Sign-On Bonus Options for Certain Positions
• Challenging and rewarding work environment
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More Information is available on our benefits Guest Website: benefits.uhsguest.com

About Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

• Associates degree in applicable field or equivalent experience required
• Bachelor’s degree preferred
• Prior experience with system administration or any combination of education, training or experience in the Information Systems environment required.
• Technical certifications (MCSE, CCNA, A+, NET+) preferred
• Two (2) years related experience required, preferably in a healthcare environment, with a working knowledge of computers and business software application programs and experience with in-house processing systems.
• Must have working knowledge of Windows and MS Office, networking devices (Cisco devices), phone and fax hardware, eFax troubleshooting, and other commonly used applications and protocols.
• Knowledge of all versions of Windows operating systems and servers, including installation, troubleshooting, and networking, knowledge of network administration, internet network connectivity troubleshooting, basic AD management, TCP/IP, LAN, WAN, VPN, network cabling (CAT 5e, CAT 6, jack terminations), phone installation, and VOIP systems (Avaya IP 500), voice mail configuration, printing (Xerox/HP), computer hardware setup (Dell desktop, laptops, and servers).
• Microsoft Access, Exchange, Excel, Word, Outlook with email troubleshooting, and a variety of other applications.
• Able to troubleshoot issues remotely over the phone/email via Remote Desktop, WebEx, Dameware, and/or DSM.
• At least 21 years of age, required
• Successfully complete a drug test
• Successfully pass a national background check

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.