OFFICE COORDINATOR - Outpatient

Universal Health Services; Austin (TX); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Medical plan

401(k) match

Student loan refinancing

Job summary

Universal Health Services at Austin Oaks Hospital in Austin, TX is seeking an Office Coordinator for Branches Outpatient to manage insurance verifications and admissions coordination. The role includes interfacing with the business office and Out-Patient department to resolve financial issues and ensure accurate patient accounts.

You will greet patients, handle consents, process admissions, and manage calls and routine office tasks in a busy psychiatric hospital setting.

Qualifications

• High school diploma or GED required.
• Two to five years in front office in a healthcare setting.
• Experience with insurance verification is required.
• Experience in a psychiatric hospital is desirable.

Responsibilities

• Process insurance verifications for new patients in a timely manner.
• Coordinate admissions verifications into the hospital patient accounting system.
• Act as liaison between business office and Out-Patient department on financial matters.
• Research and resolve discrepancies in patient accounts and charges.
• Greet patients and complete consent paperwork during admission and discharge.
• Answer incoming calls and return missed calls daily.
• Perform general office duties such as chart building, packet creation, filing, and supplies.

Skills

Insurance verification

Front desk

Customer service

Education

High school diploma or GED

Tools

Admitting software

Job description

Responsibilities

About Austin Oaks Hospital

Austin Oaks Hospital offers a continuum of psychiatric services for adolescents and for adults. Located in South Austin, Texas on a beautiful thirteen-acre oak lined campus. We strive to provide a home-like environment that promotes crisis resolution, positive self-awareness, social skills, and personal growth. We are proud to be your community partner in mental health.

The cornerstone of our treatment rests on exceptional mental health services and clinical excellence. Austin Oaks Hospital provides inpatient and outpatient psychiatric services to stabilize symptoms of depression, anxiety and other behavioral health disorders.

More than anything else, our treatment relies on exceptional mental health services and dependable clinical staff.

Austin Oaks Hospital provides inpatient and outpatientpsychiatric servicesto stabilize symptoms of depression, anxiety and other behavioral health disorders.

Website: www.austinoakshospital.com

Position Summary:

Office Coordinator for Branches Outpatient -Insurance Verification key responsibilities include but ot limited to: The timely processing of insurance verifications on new patients. Will coordinate and process admission verifications into the hospital patient accounting system. Responsible for coordination between business office and the Out-Patient department on all financial issues regarding admissions. Researches and resolves discrepancies in patient account set-up, charges, charges and admission and discharge issures. Greets patients and completes consents/paperwork in the admitting and discharging process. Answers all incoming calls, and returns missed calls daily. General office duties: build charts, make packets, filing and ordering supplies for the department.

Branches Downtown

1110 E 32nd st

Austin TX 78722

Benefit & Rewards Highlights

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Tuition savings to continue your nursing education with Chamberlain University
• Career development opportunities within UHS and its 300+ Subsidiaries!
• Pet Insurance
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired Companies and in 2025, was listed in Forbes ranking of America's Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

REQUIREMENTS:

Education

High school diploma or GED. Some College preferred.

Experience

• Two to five years work experience in front office setting in a healthcare related field is required.
• Business office work experience in a psychiatric hospital higly desirable.
• Insurance verification experience

Finish

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.