Office Coordinator - Norfolk State University

Thompson Hospitality; Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health Dental Vision

Paid Time Off

401k Matching

Disability Insurance

Tuition Reimbursement

Employee Referral Program

Pet Insurance

Discounts: Hotels Travel

Job summary

Thompson Hospitality Corp. in Norfolk, VA seeks an organized Office Coordinator to support the Dining Services team. You will handle administrative tasks, communications, records, and office workflows with professionalism.

This role is the hub of daily operations, offering opportunities to assist with finances, events, and guest services while delivering high-quality service to visitors and staff.

Qualifications

• Experience in office coordination or administrative support is advantageous.
• Strong organizational, communication, and software skills.
• Customer-focused with a commitment to high-quality service.

Responsibilities

• Maintain an efficient office environment and manage schedules and supplies.
• Handle calls and emails, ensuring timely responses.
• Keep accurate records, databases, and files; prepare reports.
• Be the main contact for visitors, delivering exceptional service.
• Assist with financial tasks and support event coordination.

Skills

Office coordination

Administrative support

Customer service

Organizational skills

Communication skills

Software proficiency

Job description

Overview

Are you an organized, service-oriented professional who enjoys keeping things running smoothly behind the scenes? We’re seeking a dependable and detail-driven Office Coordinator to support our Dining Services team. This vital role ensures the efficient operation of the office while contributing to the overall success of our dining facilities.

In this position, you’ll be the hub of our administrative operations—managing communications, maintaining records, and supporting day-to-day office functions with professionalism and care.

Responsibilities

• Maintain an efficient office environment, overseeing administrative tasks, schedules, and supplies.


• Handle communications, including calls and emails, ensuring timely responses.


• Keep accurate records, databases, and files, and prepare reports as needed.


• Be the main contact for visitors, providing exceptional customer service.


• Assist with financial tasks and collaborate on event coordination.

Qualifications

• Experience in office coordination, administrative support, or customer service is advantageous.


• Strong organizational, communication, and software skills.


• Customer-focused with a commitment to delivering high-quality service.

Competitive Benefits:

• Health/Dental/Vision


• Paid Time Off


• 401(k), matched up to 4%


• Short and Long Term Disability


• Tuition Reimbursement


• Employee Referral Program


• Pet Insurance


• Discounts: Hotels, Travel, Tickets, Restaurants

Who We Are:

Norfolk State University stands as a proud HBCU with a legacy of empowering students through education, leadership, and service. Located in the vibrant city of Norfolk, Virginia, NSU offers a dynamic campus experience just minutes from downtown, the Elizabeth River, and key research and tech hubs. With over 30 programs in fields like cybersecurity, business, education, and health sciences, NSU combines academic excellence with real-world relevance. Rooted in tradition, driven by innovation, and fueled by Spartan pride - NSU is where you rise, lead, and thrive.

Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more. https://www.thompsonhospitality.com/

We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.