Office Coordinator & Admin Lead — Dispatch, Billing & Ops

Culligan Ultrapure; Elkader (IA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision coverage

Generous PTO and paid holidays

Great 401k matching

Employee referral program

Education assistance

4.5-day work week

Job summary

Culligan Ultrapure in Elkader, IA, is seeking an Office Coordinator to manage daily office operations, coordinate service appointments, and oversee ERP data entry. This role supports the General Manager and helps drive efficient administrative practices.

We value an Associate degree, dispatch experience, and strong accounting knowledge. Join a team focused on customer care, community involvement, and professional growth in a stable, employee‑centric environment.

Qualifications

• Two-year Associate degree preferred with administration and supervisory experience.
• Experience in dispatch / routing field service technicians.
• Knowledge of managing accounts receivable and collections.
• General accounting knowledge for resolving billing issues and reducing account receivable delinquency.
• Position requires energy and a passion for excellence with respect to customers.
• Active within the community.

Responsibilities

• Lead day-to-day office operations and administrative workflows.
• Manage incoming customer calls and data entry in ERP system.
• Coordinate service appointments and delivery routes; oversee AR reporting.
• Support the General Manager in staff meetings and strategic planning; lead the admin team.

Skills

Dispatch operations

Accounts receivable management

Billing issue resolution

Administrative leadership

Education

Associate degree in administration or related field

Tools

ERP system

Accounting software

Job description

Culligan Ultrapure in Elkader, IA, is seeking an Office Coordinator to manage daily office operations, coordinate service appointments, and oversee ERP data entry. This role supports the General Manager and helps drive efficient administrative practices.

We value an Associate degree, dispatch experience, and strong accounting knowledge. Join a team focused on customer care, community involvement, and professional growth in a stable, employee‑centric environment.