Office Coordinator

IICRC; Jacksonville (FL); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Free uniforms

Paid time off

Résumé du poste

Paul Davis Restoration of Miami Central-South is seeking an organized office coordinator to support our restoration team. You will coordinate communication between customers, insurance representatives, and internal staff to keep projects moving from assignment through completion.

The role emphasizes strong organization, customer service, and reliable documentation using RMS, XactAnalysis, and insurance portals. Overtime opportunities may be available.

Qualifications

• Must speak English; bilingual Spanish preferred.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple assignments and meet deadlines.
• Comfortable using computers and learning new software.
• Experience in restoration or insurance claims is helpful; training available.

Responsabilités

• Receive new assignments, verify job information, and contact customers.
• Coordinate inspections and services with customers and field teams.
• Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
• Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
• Communicate with customers, adjusters, and team members regarding scheduling and project updates.
• Coordinate submission of photos, reports, signed authorizations, and other required documents.
• Maintain job trackers and assist with cancellations and project closeout.

Connaissances

English proficiency

Organizational skills

Communication skills

Customer service

Multitasking

Description du poste

Office Coordinator

Paul Davis Restoration of Miami Central-South

We are seeking an organized, dependable office coordinator to support our restoration team. This position coordinates communication between customers, insurance representatives, and internal staff to keep projects moving efficiently from assignment through completion.

Benefits:

• Competitive salary
• Free uniforms
• Paid time off

Responsibilities

• Receive new assignments, verify job information, and contact customers.
• Coordinate inspections and services with customers and field teams.
• Maintain accurate job records, notes, and status updates in RMS, XactAnalysis, and insurance carrier portals.
• Monitor deadlines and follow up on outstanding documents, estimates, approvals, and tasks.
• Communicate with customers, adjusters, and team members regarding scheduling and project updates.
• Coordinate submission of photos, reports, signed authorizations, and other required documents.
• Maintain job trackers and assist with cancellations and project closeout.

Qualifications

• Must speak English (Bilingual/Spanish preferred)
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple assignments and meet deadlines.
• Comfortable using computers and learning new software.
• Preferred experience in restoration, insurance claims, or administrative coordination, however training available for the right candidate.

Overtime opportunities available.