Restoration Project Coordinator

IICRC; Jacksonville (FL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Paid time off

Job summary

Paul Davis Restoration of Miami Central-South is seeking an organized Project Coordinator to support the restoration team. This role coordinates communication between customers, insurance representatives, and internal staff to keep projects moving efficiently from assignment through completion.

Responsibilities include receiving new assignments, coordinating inspections, maintaining records in RMS and XactAnalysis, and ensuring deadlines are met.

Qualifications

• Must speak English; bilingual/Spanish preferred.
• Strong organizational, communication, and customer service skills.
• Ability to manage multiple assignments and meet deadlines.
• Comfortable using computers and learning new software.
• Experience in restoration or insurance claims preferred; training provided.

Responsibilities

• Receive new assignments, verify job information, and contact customers.
• Coordinate inspections and services with customers and field teams.
• Maintain accurate job records and status updates in RMS and XactAnalysis.
• Monitor deadlines and follow up on documents, estimates, approvals, and tasks.
• Communicate with customers, adjusters, and team members about scheduling and updates.
• Coordinate submission of photos, reports, and signed authorizations.
• Maintain trackers and assist with cancellations and closeout.

Skills

Strong organizational skills

Strong communication skills

Customer service skills

Time management

Computer literacy

Tools

RMS

XactAnalysis

Job description

Paul Davis Restoration of Miami Central-South is seeking an organized Project Coordinator to support the restoration team. This role coordinates communication between customers, insurance representatives, and internal staff to keep projects moving efficiently from assignment through completion.

Responsibilities include receiving new assignments, coordinating inspections, maintaining records in RMS and XactAnalysis, and ensuring deadlines are met.