Office Coordinator

Comprehensive Healthcare; Ellensburg (WA); On-site; USD 25,000 - 33,000; Full time

Job summary

Comprehensive Healthcare is seeking an Office Coordinator to serve as the first point of contact for clients and visitors at our clinic. You will provide reception and administrative support, manage scheduling, and maintain client records in our EHR system.

We value clear communication, multitasking in a busy environment, and ensuring confidentiality. The role requires a high school diploma, two years of office experience, and a pre-employment drug screen and background check.

Qualifications

• High school diploma or GED required.
• Minimum two years of general office experience, preferably in healthcare.
• Bilingual English & Spanish is helpful but not required.
• Post-offer, pre-employment drug screen and background check required.

Responsibilities

• Provide clinic reception and administrative support to the assigned team.
• Schedule appointments and coordinate clinician schedules.
• Enter and maintain client records in the electronic health record system.
• Assist clients with financial assessments and agency documents.
• Collect payments at point of service and reconcile receipts.
• Maintain client confidentiality per HIPAA guidelines.

Skills

Communication skills

Multitasking

Bilingual English & Spanish

Education

High school diploma or GED

Tools

Electronic Health Record (EHR) system

Job description

Who is Comprehensive Healthcare?Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.What are we looking for in an Office Coordinator?Office Coordinators at Comprehensive are often the first point of contact for clients, service providers, and other visitors to our facilities. As a highly-visible member of a busy and varied healthcare clinic, Office Coordinators need to possess excellent communication skills and the ability to multitask with frequent disruptions. They are the primary customer service representative for the designated team or location and work frequently with clients, staff, other service providers in the community, and the general public. Although the Office Coordinator will be assigned to a primary facility, Office Coordinators are expected to float as needed. Schedule will be 8 hour shifts rotating within the hours of 6am to 6pm Monday to Friday.Office Coordinator duties may include:providing clinic reception and administrative assistance to the assigned team or clinical facilityscheduling appointments and coordinating clinician schedulesentering and maintaining accurate client records and other documentation in our electronic health record systemassisting clients with completing financial assessments and agency documentscollecting payment at point of service and recording & reconciling receiptscommunicating effectively and professionally with clients, primary care providers, service providers, and staffmaintaining client confidentiality per HIPAA guidelinesQualifications:High school diploma or GEDTwo years of general office experience, preferably in the healthcare fieldBilingual English & Spanish helpful but not requiredIn compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screeningWhat Comprehensive Healthcare Can Offer YouTraining and DevelopmentA variety of career opportunities in a wide range of settings with room for mobility and promotionRegular training opportunities including support, supervision, and consultation in implementing evidence-based services and programsInnovative Program & ServicesA strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environmentInnovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environmentJoint Commission-accredited organization committed to continuous quality improvementEstablished partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and servicesComprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.