Office Coordinator

Comprehensive Healthcare; Yakima (WA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Healthcare coverage for employee and (

Qualified family members

Vacation and holidays

Employee Assistance Program

Retirement plan with contributions

Education incentives

Job summary

Comprehensive Healthcare is seeking an Office Coordinator to be the friendly first point of contact in our busy clinic. You will provide reception and administrative support to the team, schedule appointments, and help with client records in our electronic health record system.

The ideal candidate has a high school diploma or GED, at least two years of office experience (healthcare preferred), and strong communication skills. Bilingual English and Spanish is helpful.

Qualifications

• High school diploma or GED required.
• Two years of general office experience, preferably in healthcare.
• Bilingual English & Spanish helpful but not required.
• Post-offer, pre-employment drug screen and background check as per state/federal requirements.

Responsibilities

• Provide clinic reception and administrative assistance to the assigned team or facility.
• Schedule appointments and coordinate clinician schedules.
• Enter and maintain accurate client records and other documentation in our electronic health record system.
• Assist clients with completing financial assessments and agency documents.
• Collect payments at point of service and record & reconciling receipts.
• Communicate effectively and professionally with clients, primary care providers, service providers, and staff.
• Maintain client confidentiality per HIPAA guidelines.

Skills

Customer service

Communication

Multitasking

Bilingual EN/ES (helpful)

Education

High school diploma or GED

Tools

EHR system

Job description

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

Office Coordinators at Comprehensive are often the first point of contact for clients, service providers, and other visitors to our facilities. As a highly-visible member of a busy and varied healthcare clinic, Office Coordinators need to possess excellent communication skills and the ability to multitask with frequent disruptions. They are the primary customer service representative for the designated team or location and work frequently with clients, staff, other service providers in the community, and the general public. Although the Office Coordinator will be assigned to a primary facility, Office Coordinators are expected to float as needed. Candidates should be flexible with their availability and be able to work 8-hour shifts during clinic hours between 5:30am and 6pm.

Office Coordinator Duties May Include:

• providing clinic reception and administrative assistance to the assigned team or clinical facility
• scheduling appointments and coordinating clinician schedules
• entering and maintaining accurate client records and other documentation in our electronic health record system
• assisting clients with completing financial assessments and agency documents
• collecting payment at point of service and recording & reconciling receipts
• communicating effectively and professionally with clients, primary care providers, service providers, and staff
• maintaining client confidentiality per HIPAA guidelines

Qualifications:

• High school diploma or GED
• Two years of general office experience, preferably in the healthcare field
• Bilingual English & Spanish helpful but not required
• In compliance with state and federal law, Comprehensive Healthcare requires all candidates to complete a post-offer, pre-employment drug screen and background check. Please refer to WAC 388-113-0020 through 388-113-0030 for information on criminal convictions and pending charges that automatically disqualify an individual from working for Comprehensive Healthcare. Please refer to RCW 49.44.240 for information on pre-employment drug screening

What Comprehensive Healthcare Can Offer You

Training and Development

• A variety of career opportunities in a wide range of settings with room for mobility and promotion
• Regular training opportunities including support, supervision, and consultation in implementing evidence-based services and programs

Innovative Program & Services

• A strong reputation for providing quality, evidence-based services within a collaborative multi-disciplinary team environment
• Innovative, forward-looking leadership that seeks to thrive in an ever-changing healthcare environment
• Joint Commission-accredited organization committed to continuous quality improvement
• Established partnerships with major research universities and other community and healthcare providers to implement cutting-edge treatment programs and services

Excellent Benefits

• Competitive salaries within our communities and industry
• Healthcare coverage for employee and qualified family members
• Generous vacation, paid holiday and sick leave policies
• Access to Employee Assistance Program services
• Agency-funded retirement plan with contributions equal to 5% of compensation
• Additional retirement investment opportunities with a 50% investment match of up to 4% of compensation
• Agency-funded life and disability insurance program
• Financial incentives to further employee education

Qualifications

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.