Office Coordinator

Job Portal; Columbia (TN); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Paid Holidays

Company partnership on health insurance

Career development opportunities

Family-oriented work atmosphere

Job summary

Job Portal in Columbia, Tennessee is seeking an Office Coordinator to maintain organizational systems and track customer interactions with a high level of detail. The role requires strong organizational skills, customer service excellence, and proficiency in tools like QuickBooks and Excel.

The position offers a competitive salary of $65-70k per year along with paid time off, health insurance partnerships, and career development opportunities.

Qualifications

• Ability to maintain accuracy while managing multiple priorities.
• Experience working in process-driven environments.
• Strong verbal and written communication skills.

Responsibilities

• Maintain organizational systems crucial to daily operations.
• Process and track customer interactions with high attention to detail.
• Generate detailed reports for management using Excel.
• Process invoices and payments precisely in QuickBooks.

Skills

Attention to detail

Organizational skills

Customer service

Experience with QuickBooks

Ability to manage multiple priorities

Conversational Spanish

Tools

Excel

Google Drive

QuickBooks

Job description

About You

• You thrive in an environment where attention to detail and systematic processes are valued
• You are comfortable with clearly defined processes but can think critically when exceptions arise
• You take pride in maintaining organized systems and documentation
• You get real satisfaction from finding the error before it becomes a problem
• You appreciate a structured environment but can adapt to changing priorities
• You naturally look for ways to improve efficiency while maintaining quality
• You instinctively know how to put customers at ease without sacrificing the bottom line
• You understand that flexibility is required to address issues that fall outside the organized workflow, and that flexibility contributes to a solutions-based, collaborative environment
• You are looking for a company that lives its values of integrity, accountability, and reliability
• You find joy in making your teammate’s lives easier
• You take responsibility for mistakes and do what it takes to fix them
• You communicate proactively and don't wait to be asked about a problem you've already spotted
• You can tell a customer "this isn't the right fit for us" without it feeling personal.
• You'll work directly with the owner and need to be comfortable owning your lane without a lot of hand-holding
• You understand that the little details have a huge effect on the bottom line
• Reliability isn't just a value here — it's how we show up for each other and our customers.

What we offer

• Competitive salary of $65-70k/year (based on experience)
• Paid time off and Paid Holidays
• Company partnership on health insurance
• Simple IRA with match
• Career development opportunities
• Fun family-oriented work atmosphere and events

About Us

Since 1995, Niedergeses Landscape has helped homeowners throughout Columbia and Middle Tennessee create yards and outdoor living spaces they’re proud to come home to. Our team of professional experts share Jayme’s dedication to customer service, quality craftsmanship, and attention to detail that the regional customers have come to appreciate. We have that same reliability and people-centered focus when it comes to our team. If accountability and continuous improvement match how you live your life, we invite you to consider joining our team.

About the Job

• Maintain multiple organizational systems crucial to our daily operations
• Process and track all customer interactions with high attention to detail
• Manage a high-volume calendar while ensuring all required information is captured accurately
• Screen 10-15 daily customer inquiries, determining project fit while maintaining careful documentation
• Generate detailed reports for management using Excel, ensuring data accuracy
• Process customer invoices and payments with precision in QuickBooks
• Conduct systematic follow-up on customer communications and payments
• Manage material and plant orders, maintaining accurate inventory records
• Coordinate marketing activities while ensuring brand consistency
• Adapt communication style to diverse customers while maintaining procedural standards
• Support office operations through organized filing and supply management
• Identify and suggest process improvements while maintaining established systems

Office Coordinator Skills and Experience

We’re flexible on the number of years of previous experience for this role. We highly favor talent and interest.

• Proven ability to maintain accuracy while managing multiple priorities
• Experience working in process-driven environments
• Strong organizational skills and attention to detail in fast-paced settings
• Excellence in both written and verbal communication and strong customer service
• Experience maintaining accurate records while meeting time-sensitive deadlines
• QuickBooks, Excel, and Google Drive experience
• Participation in process improvements and suggestions
• Conversational Spanish is a significant plus that will set you apart!
• Qualifying customers on the phone is a plus

Compensation

$65,000-$70,000 per year