Office Coordinator

Olé Mexican Foods, Inc.; Bessemer, Northern (AL, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Olé Mexican Foods, Inc. in Bessemer, AL is seeking an Office Administrator to manage daily front-office duties and provide exceptional customer service. You will answer calls, greet visitors, process orders, and coordinate interdepartmental communications in a fast-paced environment.

The role requires strong Microsoft Office skills, data entry ability, and excellent written and verbal communication. Bilingual in Spanish and English is a plus; HS diploma or higher preferred.

Qualifications

• Administrative experience: 1 year (Preferred)
• High school or equivalent; Bachelor’s/Associate preferred
• Proficiency in Microsoft Office (Access, Word, Excel, Outlook)
• Bilingual in Spanish and English is a plus
• Strong communication and customer service skills
• Ability to multi-task in a high-energy team environment

Responsibilities

• Greet customers/visitors politely
• Answer calls and direct to the right people
• Handle mail, packages, and distribute documents
• Coordinate interdepartmental communications
• Data entry of orders, invoices, BOM
• Arrange travel and accommodations
• Maintain entry/exit records
• Accept cash and deposits
• Schedule appointments with management
• Provide excellent customer service
• Other duties as assigned

Skills

MS Office

Customer service

Data entry

Team player

Attention to detail

Written & verbal communication

Bilingual (Spanish & English)

Oral & presentation skills

Education

High school diploma

Bachelor’s/Associate degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Bessemer, AL, US

At Ole, our mission is to produce the finest Authentic Mexican inspired products with an unwavering commitment to quality and freshness. We believe that holding a seat at your dinner table is the ultimate compliment, and we strive to help families create wholesome, fun, and authentic eating experiences.

BASIC FUNCTION: Responsible for daily administration of the office.

PERFORMANCE ACCOUNTABILITIES:

• Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assist them.
• Answering the phone calls made and redirecting them to the concerned people effectively.
• Receiving postal, courier packages addressed to the employees of the organization and sending them to the addressed person correctly.
• Coordinating the communication between employees of different departments.
• Mailing letters and other documents, messages to the necessary people.
• Recording complaints, problems, queries and providing suitable answers and assistance for the same.
• Receive phone and fax orders.
• Prepare and process shipping orders.
• Data Entry of orders, invoices, and Bill of Landing.
• Arranging travel and accommodation arrangements for the employees and clients.
• Maintaining the records of entry and exit details.
• Collecting cash and making deposits.
• Coordinating the appointments and consultation time of the clients with the management and other employees of the organization.
• Providing excellent customer service with good satisfaction.
• Other duties as assigned by supervisor and/or division manager.

Experience:

• Administrative experience: 1 year (Preferred)

Education and Qualifications:

• High school or equivalent
• Bachelor’s or Associate’s degree and/or equivalent degree in any subject or field preferred. Relevant experience and training in front office administration is preferred.

Skills:

• Proficiency in Microsoft Office required (Access, Word, Excel, and Outlook)
• Customer Service oriented, Data Entry.
• Ability to work in a high-energy team environment.
• Detailed oriented, Ability to multi-task.
• Strong written and verbal communication skills.
• Bilingual in Spanish and English is a plus.
• Strong communication, importantly oral and presentation skills are required.
• Good quantitative and aptitude knowledge.
• Proficiency in using computers and telephone.
• Must possess customer service relation and coordination skills.