Office Clerk / Receptionist

Rebecca Black Law, PA; Jacksonville (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A legal services provider in Jacksonville is looking for a reliable Office Clerk/Receptionist to ensure smooth office operations and client service. The ideal candidate will be organized, detail-oriented, and comfortable with diverse clients. Responsibilities include managing office equipment, communicating effectively, and maintaining legal documents. Proficiency in various software tools is required, with bilingual skills preferred. This role offers an opportunity to support a dynamic legal team.

Qualifications

• Proficiency with computers and office software.
• Bilingual (particularly English/Spanish) is preferred.
• Strong attention to detail is essential.

Responsibilities

• Operate common office equipment and manage digital case records.
• Answer telephones and direct calls appropriately.
• Organize and maintain legal documents and client files.

Skills

Strong organizational skills

Attention to detail

Excellent communication skills

Ability to multitask

Proficiency with computers

Professional phone etiquette

Tools

Camplegal

Windows

Adobe

Lawfully

Corpay

Job description

Rebecca Black Law, P.A., an immigration law firm in Jacksonville, is seeking a reliable, detail-oriented Office Clerk/Receptionist to join our team. This role is essential to the smooth operation of our office and the quality of service we provide to our clients. The ideal candidate is organized, tech-savvy, professional, and comfortable communicating with clients from diverse backgrounds.

Responsibilities

• Operate common office equipment, including photocopiers, scanners, fax machines, voicemail systems, and personal computers.
• Answer telephones, respond to emails, direct calls appropriately, and take accurate messages.
• Communicate with clients, staff, and outside agencies to answer questions, explain information, and address concerns.
• Maintain and update filing systems, inventory, mailing lists, and databases—both manually and electronically.
• Compile, copy, sort, and file documents related to office activities, business transactions, and case matters.
• Organize and maintain legal documents, client files, and case-related records.
• Mail, fax, or arrange delivery of legal correspondence to clients, courts, and government agencies.
• Track invoices in Camplegal for client billing and expense payments.
• Prepare, proofread, and process legal documents including summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
• Make photocopies, scan documents, and manage digital case records.
• Send cases to case managers and track case progress through coordination with case managers.
• Perform additional administrative tasks as needed to support the legal team.

Required Skills & Qualifications

• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Comfort working with confidential and sensitive information.
• Proficiency with computers and office software.
• Professional and courteous phone etiquette.

Programs/Software Used

• Windows
• Adobe
• Camplegal
• Lawfully
• Corpay

Preferred Qualifications

• Experience in a law office or legal environment (immigration experience a plus).
• Bilingual (English/Spanish) is preferred but not required.
• Prior experience with billing platforms, client management tools, or database systems.