Office Clerk PT

W. Lee Flowers; Simpsonville (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

W. Lee Flowers is seeking a Retail Cashier Supervisor to deliver fast, friendly checkout experiences by consistently applying Guest Service Standards.

You will supervise front-end activities, process sales, cash, and invoices, and support cash office operations. Responsibilities include preparing weekly cash reports, maintaining cashier tills, conducting audits, scheduling front-end coverage, and training team members.

Qualifications

• Friendly, outgoing personality and strong guest focus.
• Ability to work well with others and contribute to a team.
• Ability to lift up to 25 lbs occasionally and 15 lbs constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations and cashier processes.
• Experience supervising people, including training and development.
• Demonstrated willingness to learn multiple tasks and technical requirements.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods.
• Demonstrated math skills and numerical accuracy.
• Ability to work well with computers and POS systems.

Responsibilities

• Sales, cash and invoice accounting duties as assigned.
• Prepare weekly cash reports and related documentation.
• Process invoices and transfers and beer/wine payments.
• Maintain cash-related information and perform audits.
• Ensure cash office security and tills accountability.
• Monitor operator activity and front-end guest service levels.

Skills

Friendly personality

Teamwork

Lifting ability

Reading/comprehension

Front-end operations

Supervisory duties

Multitasking

Guest service

Age 18+

Stamina

Math skills

Computer skills

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

1. 1. Friendly, outgoing personality.
2. 2. Ability to work well with others.
3. 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. 4. Ability to read and understand information and direction.
5. 5. Knowledge of front end operations.
6. 6. Ability to supervise people including training and development.
7. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. 8. Effective communication and guest service skills.
9. 9. Must be at least 18 years old.
10. 10. Ability to stand for extended periods of time.
11. 11. Demonstrate successful use of math skills.
12. 12. Ability to work well with computers.

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