Office Clerk PT

Lowes Foods; Bolivia (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods in North Carolina is seeking a dedicated Guest Service Supervisor to oversee front-end operations, ensure accurate cash handling, and deliver exceptional guest experiences.

You will coach cashiers, monitor daily cash counts, and enforce Cash Office security while maintaining daily schedules and supporting store goals.

This role requires a friendly, team-oriented approach and the ability to manage multiple tasks in a fast-paced environment.

Qualifications

• Experience in front-end cash operations and guest service.
• Ability to supervise staff including training.
• Able to handle multiple tasks in a fast-paced environment.
• Must be at least 18 years old.

Responsibilities

• Supervise cashiers and ensure fast checkout.
• Prepare weekly cash reports and accompanying documentation.
• Maintain cash office security and prepare bank deposits.
• Process guest needs and payments (money orders, stamps, etc.).
• Uphold No Noticeable Wait policy and ensure guest satisfaction.

Skills

Friendly demeanor

Team leadership

Mathematical aptitude

Cash handling accuracy

Customer service oriented

Tools

POS systems

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• Sales, Cash and Invoice Accounting
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities
• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
• Handle payroll check approval/cashing according to company policy.
• Ensure that an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office Security
• Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports
• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.