Office Clerk PT

Lowes Foods, LLC; Lewisville (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

Lowes Foods, LLC is seeking a Clerk/Supervisor to oversee cashier and guest service operations at the Lewisville, NC location. You will manage cash handling, daily deposits, and front-end staffing to ensure fast, friendly checkout experiences.

The role requires strong customer service, ability to supervise multiple tasks, and compliance with standards. You will train staff, monitor audits, and maintain store cash office security, contributing to smooth daily operations.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Supervise cashier/front-end staff to ensure fast, pleasant checkout and adherence to Guest Service Standards.
• Prepare weekly cash report and accompanying documentation; maintain sales related information.
• Process invoices and transfers as assigned; handle beer/wine payments.
• Manage cash deposits and daily cash counts; oversee cashier tills and security of cash office.
• Monitor Operator Activity Reports and perform till audits and accuracy checks.
• Schedule front-end coverage to maintain guest service levels throughout the day.
• Process guest orders to ensure the No Noticeable Wait policy is followed.
• Perform other duties as assigned by management.

Skills

Customer service

Cash handling

Team supervision

Training

Math skills

Computer literacy

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. Sales, Cash and Invoice Accounting

a. Prepare weekly cash report and accompanying documentation.

b. Maintain sales related information.

c. Process invoices and transfers as assigned.

d. Process beer/wine payments.

2. Cash Related Activities

a. Prepare bank deposits according to policy.

b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)

c. Handle payroll check approval/cashing according to company policy.

d. Ensure that an accurate daily cash count is completed.

e. Process guest needs such as money orders, stamps, lottery tickets, etc.

f. Process returned checks according to policy.

3. Cash Office Security

a. Ensure the security of the cash office and store funds.

b. Maintain accountability standards of cashier tills.

c. Maintain supplies needed for front end and cash office.

4. Cashier/Guest Service Clerk Performance Reports

a. Monitor and analyze the Operator Activity Report.

b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.

c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.

5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.

6. Perform all other duties as assigned by management.

Qualifications

1. Friendly, outgoing personality.

2. Ability to work well with others.

3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.

4. Ability to read and understand information and direction.

5. Knowledge of front end operations.

6. Ability to supervise people including training and development.

7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.

8. Effective communication and guest service skills.

9. Must be at least 18 years old.

10. Ability to stand for extended periods of time.

11. Demonstrate successful use of math skills.

12. Ability to work well with computers.

#LI-MD1