Office Clerk PT

Lowes Foods; Chapel Hill (NC); On-site; USD 42,000 - 54,000; Full time

Job summary

Lowes Foods is seeking a Supervisor for our front-end and guest service operations. The role emphasizes fast, friendly checkout, effective cash handling, and supervision of front-end staff.

You will ensure accuracy in cash handling, deposits, and daily reports while maintaining high guest service standards. The ideal candidate has strong communication skills, experience with front-end operations, and the ability to train others.

Qualifications

• Friendly, outgoing personality and ability to work with others.
• Ability to supervise people, including training and development.
• Knowledge of front-end operations and guest service standards.
• Effective communication and guest service skills.
• Ability to read and understand information and direction, and to perform math tasks.
• Must be at least 18 years old and able to stand for extended periods.

Responsibilities

• Supervise and provide fast, pleasant checkout experience per Guest Service Standards.
• Handle cash, invoice accounting, and weekly cash reports; process deposits and money orders.
• Process invoices and transfers; manage cash office security and tills.
• Maintain front-end schedule to ensure guest service levels.
• Assist guests with money orders, stamps, lottery tickets, and related services.
• Perform cash audits, till accuracy checks, and surprise audits.

Skills

Friendly personality

Team player

Communication skills

Guest service skills

Supervision/training

Front-end operations

Read and interpret information

Math skills

Stand for long periods

Computer literacy

Able to lift 25 lbs

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

• Sales, Cash and Invoice Accounting
• Prepare weekly cash report and accompanying documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities
• Prepare bank deposits according to policy.
• Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
• Handle payroll check approval/cashing according to company policy.
• Ensure that an accurate daily cash count is completed.
• Process guest needs such as money orders, stamps, lottery tickets, etc.
• Process returned checks according to policy.
• Cash Office Security
• Ensure the security of the cash office and store funds.
• Maintain accountability standards of cashier tills.
• Maintain supplies needed for front end and cash office.
• Cashier/Guest Service Clerk Performance Reports
• Monitor and analyze the Operator Activity Report.
• Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
• Maintain daily front-end schedule to ensure proper guest service level throughout the day.
• Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
• Perform all other duties as assigned by management.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.