Office Clerk FT

Lowes Foods, LLC; Midway (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Lowes Foods, LLC is seeking a dedicated cashier supervisor to oversee sales, cash handling, and guest service at the front end. The role focuses on maintaining accurate cash processes, supporting cashier teams, and ensuring fast, friendly checkout experiences for guests.

The position requires the ability to lift and stand for extended periods, strong math and computer skills, and collaboration with store leadership to meet guest service standards.

Qualifications

• Friendly, outgoing personality.
• Ability to work well with others.
• Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
• Ability to read and understand information and direction.
• Knowledge of front end operations.
• Ability to supervise people including training and development.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication and guest service skills.
• Must be at least 18 years old.
• Ability to stand for extended periods of time.
• Demonstrate successful use of math skills.
• Ability to work well with computers.

Responsibilities

• Sales, Cash and Invoice Accounting as assigned.
• Prepare weekly cash report and documentation.
• Maintain sales related information.
• Process invoices and transfers as assigned.
• Process beer/wine payments.
• Cash Related Activities including deposits and payroll checks.
• Ensure accurate daily cash count.
• Process guest needs such as money orders, stamps, lottery tickets.
• Process returned checks.
• Cash Office Security and accountability of tills.
• Monitor Operator Activity Report and conduct till audits.
• Maintain front-end schedule to ensure guest service level.

Skills

Friendly personality

Teamwork

Supervisory ability

Math skills

Computers

Reading/comprehension

Tools

Cash handling software

POS systems

Job description

Overview

To supervise and provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets.

Responsibilities

1. 1. Sales, Cash and Invoice Accounting
   • a. Prepare weekly cash report and accompanying documentation.
   • b. Maintain sales related information.
   • c. Process invoices and transfers as assigned.
   • d. Process beer/wine payments.
2. 2. Cash Related Activities
   • a. Prepare bank deposits according to policy.
   • b. Handle and oversee activities to support cashier (retail verification, loans, pick-ups, etc.)
   • c. Handle payroll check approval/cashing according to company policy.
   • d. Ensure that an accurate daily cash count is completed.
   • e. Process guest needs such as money orders, stamps, lottery tickets, etc.
   • f. Process returned checks according to policy.
3. 3. Cash Office Security
   • a. Ensure the security of the cash office and store funds.
   • b. Maintain accountability standards of cashier tills.
   • c. Maintain supplies needed for front end and cash office.
4. 4. Cashier/Guest Service Clerk Performance Reports
   • a. Monitor and analyze the Operator Activity Report.
   • b. Perform surprise cashier till audits, detail tape audits, and accuracy checks according to policy.
   • c. Maintain daily front-end schedule to ensure proper guest service level throughout the day.
5. 5. Process guest orders as needed to ensure the No Noticeable Wait policy is followed and consistently implemented.
6. 6. Perform all other duties as assigned by management.

Qualifications

1. 1. Friendly, outgoing personality.
2. 2. Ability to work well with others.
3. 3. Ability to lift 25 lbs. occasionally and 15 lbs. constantly.
4. 4. Ability to read and understand information and direction.
5. 5. Knowledge of front end operations.
6. 6. Ability to supervise people including training and development.
7. 7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
8. 8. Effective communication and guest service skills.
9. 9. Must be at least 18 years old.
10. 10. Ability to stand for extended periods of time.
11. 11. Demonstrate successful use of math skills.
12. 12. Ability to work well with computers.