Office-Based Medical Debt Collector – Growth & Advancement

Credit Management Company; Pittsburgh (Allegheny County); On-site; USD 32,000 - 45,000; Full time

Job summary

A collections agency located in Pittsburgh is seeking motivated individuals for customer service roles in accounts receivable. Candidates should have at least 1 year of experience in debt collections and be able to work in-office. Strong negotiation skills and proficiency in customer service are crucial, with bilingual Spanish skills being a plus. The position offers opportunities for advancement within the company.

Qualifications

• 1+ year of experience in bad debt collections required.
• Must work in the office daily for compliance reasons.
• Friendly, outgoing personality is essential.

Responsibilities

• Communicate with consumers via telephone.
• Manage multiple accounts and resolve account balances.
• Negotiate payments and follow up with consumers.
• Record all communications and payment arrangements.

Skills

Negotiating

Customer service

Critical thinking

Communication

Detail-oriented

Bilingual (Spanish)

Education

High school diploma or equivalent

Tools

Automated dialing technology

Computer skills

Job description

A collections agency located in Pittsburgh is seeking motivated individuals for customer service roles in accounts receivable. Candidates should have at least 1 year of experience in debt collections and be able to work in-office. Strong negotiation skills and proficiency in customer service are crucial, with bilingual Spanish skills being a plus. The position offers opportunities for advancement within the company.