EXPERIENCED DEBT COLLECTION AGENTS

Credit Control, LLC.; Florida; On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance (United Healthcare)

Dental Coverage (United Healthcare)

Vision Plan (United Healthcare)

401K Retirement Plan

Paid Vacation

Referral program

Daily Pay

Job summary

Credit Control, LLC in Tampa, FL is seeking a full-time Debt Collection professional to handle inbound and outbound calls, negotiate debts, and plan recovery steps while complying with applicable laws. The role emphasizes accuracy, professionalism, and teamwork in a call-center setting.

You will work in-office at 9929 Race Track Road, Tampa, FL 33626, with a schedule that avoids nights and weekends. Expect paid training, generous benefits, and opportunities for advancement within a growing

Qualifications

• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.
• Basic math and computer literacy skills.
• Professionalism and the ability to build rapport with consumers.
• Foster teamwork and cooperation.
• Preferred: previous debt collection or call center experience.
• Successfully pass a background check.

Responsibilities

• Handle inbound and outbound calls for past-due accounts.
• Keep track of all accounts in your route.
• Negotiate outstanding debts.
• Plan a course of action to recover payments.
• Handle questions and complaints.
• Adhere to all local, state, and federal laws governing the debt collection industry.

Skills

Communication

Multitasking

Basic math

Computer literacy

Rapport building

Teamwork

Debt collection experience

Education

High school diploma or equivalent

Job description

CREDIT CONTROL IS HIRING TOP-PERFORMING, EXPERIENCED COLLECTORS AT $20- $22 PER HOUR!

Grow and advance your career at our industry-leading company, recognized for the last 7 years as the winner of \" Best Places to Work in Collections”.

At Credit Control, we offer a foundation for success as our employees are rewarded with excellent benefits, competitive compensation, and growth opportunities.

PAID TRAINING + EXCELLENT BENEFITS + A COMPETITIVE PAY STRUCTURE + BONUSES AND INCENTIVES

At Credit Control, we invest in you! The atmosphere here values opportunities for growth, development, and internal promotion. We are currently looking for a full-time Debt Collection experience in collections.

We offer industry-leading bonus structures and benefits!

Job description

Collections Representative Responsibilities:

• Handle inbound and outbound calls for past-due accounts.
• Keeping track of all accounts in your route
• Negotiate outstanding debts.
• Planning a course of action to recover outstanding payments.
• Handle questions and complaints.
• Adhere to all local, state, and federal laws governing the debt collection industry.

Collections Agent Qualifications:

• Excellent written and verbal communication skills.
• Ability to prioritize and multitask.
• Basic math and computer literacy skills.
• Professionalism and the ability to build rapport with consumers.
• Foster teamwork and cooperation.
• Preferred: previous experience in debt collection, outbound call center, telemarketing, or other related fields.
• Successfully pass a background check.

Job Type: Full-time

Pay Range: $20.00 - $22.00 hourly plus bonus

total compensation potential $40,000- $80,000

Collections Representative Compensation:

• Individual & Team bonuses each month!
• Additional quarterly, bi-annual, and annual Incentives
• Additional retention and referral bonuses
• A comprehensive paid training program

Benefits:

• Medical Insurance (United Healthcare)
• Dental Coverage (United Healthcare)
• Vision Plan (United Healthcare)
• Matched 401K Retirement Plans (Voya - Credit Control matches 50% of the first 4%)
• Voluntary Life Short Term/Long Term Disability Coverage
• Paid Vacation, Personal, Bereavement, and Holidays
• Referral program
• Daily Pay / PNC EarnedIt
• Employee Discount Life Mart
• Professional Development Grant Program
• Employee Assistance Program

Physical setting:

• Call center.
• 9929 Race Track Road, Tampa, FL 33626

Schedule:

• 8-hour shift
• Monday to Thursday 9 am - 6 pm -Friday 8 am- 5 pm.
• No nights / No weekends

Supplemental pay types:

• Monthly Bonus Pay

Ability to commute/relocate:

• 9929 Race Track Road Tampa, FL 33626
• Must have the ability to work in office full time (No hybrid or work from home)
• Must have reliable transportation

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law and regulations?

Education:

• High school or equivalent (Preferred)

Experience:

• 3rd party collection: 1 year required

Work setting:

• Call center.

Work Location: In office full time