Office Associate II - Property Tax Division

Maine; Augusta (ME); On-site; Full time

Job summary

Join the Property Tax Division of Maine Revenue Services as an Office Associate II, where you'll provide essential administrative support. This role involves managing office tasks, ensuring compliance with state policies, and developing communication materials. Ideal candidates will demonstrate strong organizational skills, effective communication, and the ability to work independently. Enjoy a supportive work environment with benefits that include health insurance and a retirement plan.

Benefits

Paid holidays

Health and dental insurance

Retirement plan

Qualifications

• Experience or education in office support work.
• Competence in applying modern practices and independent decision-making.

Responsibilities

• Provide office and administrative support to the agency.
• Ensure compliance with state policies and protocols.
• Respond to inquiries and provide technical assistance.

Skills

Effective communication

Problem-solving

Leadership

Education

Office Assistant I, II, and Office Associate I

Tools

Graphics and publication tools

Job description

Location: Augusta, Maine, United States

Maine Revenue Services

Property Tax Division

Office Associate II

Opening Date: May 14, 2025

Closing Date: May 29, 2025

Job Class Code: 6542

Grade: 18

Salary: $17.70– $25.47/hour (Includes 2.25% recruitment and retention stipend)

Position Number: 016300681

Description

This position is in the Property Tax Division of Maine Revenue Services and provides office and administrative support to an agency, requiring operation of office equipment and knowledge of office processes and clerical functions. The role involves complex, varied office tasks that require independent decision-making and a solid understanding of modern office practices.

Representative Tasks

• Ensure compliance with state policies, including security and confidentiality protocols.
• Create and utilize various correspondence formats and compose business correspondence.
• Produce informational materials using graphics, illustrations, and publication tools.
• Develop and use electronic formats for forms, pamphlets, graphs, and maps.
• Update and maintain web pages with established content.
• Examine documents, identify errors, and take necessary actions.
• Perform secretarial duties like scheduling, travel arrangements, and document review.
• Coordinate workshops, training, and orientation sessions.
• Prepare reports and administer examinations as per procedures.
• Monitor contracts, licenses, and handle fee transactions.
• Respond to phone and email inquiries, providing technical assistance as needed.
• Interpret and apply rules, regulations, and policies to routine cases.
• Develop standard work procedures within guidelines.
• Potentially lead a work team, including scheduling, instructing, and reviewing work.

Knowledge, Skills, and Abilities

• Knowledge of graphics, illustration, and publication principles and equipment.
• Familiarity with internet-based information distribution.
• Ability to create varied correspondence and prepare reports.
• Skill in developing and using computerized graphics and formats.
• Proficiency in basic secretarial duties and examination administration.
• Ability to reconcile funds and handle financial transactions.
• Understanding of applicable laws, policies, and procedures.
• Effective communication and presentation skills.
• Problem-solving and judgment capabilities.
• Leadership qualities for supervising a team.

Minimum Qualifications

Experience or education demonstrating competence in office support work, applying modern practices, and independent decision-making. The position assumes qualifications of Office Assistant I, II, and Office Associate I.

Benefits

• Paid holidays, sick leave, and vacation leave, with accrual increases over time.
• Health and dental insurance with substantial employer contributions.
• Retirement plan with significant state contributions.

State employment offers a supportive environment aligned with the motto "Dirigo"—to lead—focused on service, wellness, and inclusivity. We encourage diverse applicants and provide accommodations for individuals with disabilities.

If interested, apply today and join a team committed to meaningful work and community service.