Undergraduate Academic Advisor

Augusta University; Augusta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Tuition Assistance Program

Earned vacation time

Sick leave

13 paid holidays

Job summary

A prominent educational institution in Augusta, Georgia seeks an Undergraduate Academic Advisor to mentor students in their academic journey. This full-time position involves providing guidance in goal setting, academic planning, and career exploration. Candidates should possess a Master's or Bachelor's degree with relevant experience. The role demands excellent communication skills and a customer-friendly approach. Join a community dedicated to student success and academic excellence.

Qualifications

• Master's degree from an accredited college or university with one year of related experience OR Bachelor's degree with two years of experience.
• Knowledge of advisement theories and practices.
• Professional relationships and confidentiality.
• Abilities: maintain confidentiality; work independently and in a team; develop professional relationships; meet deadlines; use proper English, grammar, and punctuation.

Responsibilities

• Provide mentoring and advisement for first and second year students.
• Guide advisees to identify academic and personal goals.
• Connect students with academic and non-academic services.

Skills

Detail-oriented

Strong time management

Organizational skills

Customer service skills

Excellent communication

Education

Master's degree

Bachelor's degree

Tools

Microsoft Office

Job description

Undergraduate Academic Advisor

Job ID: 292358

Location: Summerville Campus

Full/Part Time: Full Time

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers on four campuses. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world‑class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://www.augusta.edu/about/mission.php make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real‑world experiences, community engagement, and a culture of building corporate and government partnerships that address health, security, economic, and societal concerns locally and across the state. The University System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of 26 institutions of higher education and learning. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg.edu/policymanual/section6/C2653.

Augusta University-

• Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
• Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

Academic Advisement is where undergraduates begin. Our centralized advisement services provide comprehensive support as students navigate their way into their respective major programs. Our team of Undergraduate Academic Advisors are well‑versed in the undergraduate programs and core curriculum, assisting students in developing academic plans, selecting courses, recommending actions, and connecting them with campus resources as needed.

We work closely with academic programs and support services to help students identify and confirm their academic career paths. Our professional advisors offer ongoing support through outreach services, personal phone calls, targeted emails, and electronic messages. We have two convenient locations on the second floor of University Hall (262) on the Summerville campus and the Health Sciences Campus. We are open weekdays from 8:00 a.m. to 5:00 p.m. Walk‑in hours for quick consultations can be found on the Academic Advisement Center Staff webpage and the Academic Advisement website. Advising appointments are required for next‑term advisement to ensure both the advisor and student are prepared for a productive session.

Job Summary

The Undergraduate Academic Advisor provides mentoring and advisement for a cohort of first and second year students to assist in goal setting, academic planning, and career exploration through personal follow‑up/outreach, individual appointments, and programming.

Responsibilities

Direct Student Advising and Support: Meets formally with students to develop meaningful connections using holistic advising and coaching methods. Provides high‑quality academic advising services to new and current students. Guides advisees to identify academic, professional, and personal goals that align with their abilities, interests, and the institution's purpose. Maintains accurate and detailed advising notes through the electronic advising system, tracks advisee performance during and at the end of each semester, and offers intentional outreach. Maintains records for current and former students in compliance with FERPA. Cultivates supportive communication by phone, text, email, and face‑to‑face to help students navigate their academic journey.

Advising and Retention: Advises and coaches students regarding their degree requirements, including but not limited to certification, application, change of major, permissions, test scores, course selection, withdrawals, and grades. Monitors retention, progression, and graduation of students within the assigned population and offers proactive outreach for those at academic or social risk. Connects students with appropriate academic and non‑academic services, maintains accurate documentation, and collaborates with faculty, career staff, and student services. Works with students, faculty, deans, and department chairs to develop realistic goals that support academic and personal success.

Professional Development and Operational Support: Utilizes best practices from analyzing advising activity reports and student success metrics. Contributes to unit‑level communication plans for key milestones and registration deadlines. Assists in developing, implementing, and evaluating events, programs, and resources that support student success. Attends departmental meetings to stay aware of curricular changes, participates in training to understand technology and student development theory, and engages in professional development opportunities offered through Augusta University and external organizations such as NACADA. Performs all other duties as assigned.

Required Qualifications

Master's degree from an accredited college or university with one year of related experience OR Bachelor's degree with two years of experience in education or a customer/student‑facing role.

Preferred Qualifications

Master's degree with experience in higher education.

Knowledge, Skills & Abilities

Knowledge: Proficient in Microsoft Office and other computer software/databases. Knowledge of advisement theories and practices to help students achieve success.

Skills: Detail‑oriented with strong time management, organizational, prioritization, and customer service skills. Excellent interpersonal, written, and verbal communication skills.

Abilities: Maintain confidentiality. Make sound judgments and identify solutions. Work independently and in a team environment. Develop and maintain professional relationships. Encourage student rapport with a congenial demeanor. Meet deadlines in a fast, multitask environment. Use proper English, grammar, and punctuation consistently.

Shift / Salary / Benefits

Shift: Days; M‑F (outside of standard business hours may be required).

Now hiring for several roles as we're expanding our team!

Salary to be commensurate with qualifications within the established range (generally minimum‑midpoint). Recruitment period: until filled. Augusta University offers a variety of benefits to full‑time benefits‑eligible employees and some part‑time employees: health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), earned vacation time, sick leave, and 13 paid holidays. Full‑time employees with more than six months of service may be considered for the Tuition Assistance Program.

Conditions of Employment

All selected candidates must pass a Background Check review prior to starting. Depending on duties, a credit check may be required for Positions of Trust and/or department purchase card usage. Motor vehicle reports are required for positions that require driving a university vehicle. Faculty hires must provide proof of completed academic degree(s) and post‑secondary coursework transcripts. Those trained by a foreign institution must provide an educational/credential evaluation. Employees must ensure confidentiality, availability, and integrity of sensitive information by adhering to cybersecurity and privacy policies.

Other Information

This position promotes a customer‑friendly environment and provides superior service to students, faculty, and employees. Augusta University is a patient‑and‑family‑centered institution, where employees partner daily with patients and families for success. Augusta University is a tobacco‑free environment and prohibits the use of any tobacco products on campus or off campus.

Equal Employment Opportunity

Augusta University is proud to be an equal‑opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today! https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university. Select University Faculty & Staff > Internal Applicants if you are a current university employee. If you need further assistance, please contact us at 706‑721‑9365.

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=292358&PostingSeq=1.