OFFICE ASSISTANT (TYPING)

Department Of Consumer Affairs; California; In loco; USD 37.000 - 50.000; Tempo pieno

Descrizione del lavoro

The Contractors State License Board, located in Norwalk, CA, seeks an Office Assistant (Typing) to support intake, documentation, and consumer complaint preparation. The role involves organizing materials, preparing correspondence, collecting documentation, and updating information in CSLB systems.

This is a 12-month limited term, in-office position with a salary commensurate to the state minimums. Final filing date is 11/13/2026.

Competenze

• Minimum typing speed required as designated by the Class Specifications.
• Ability to type and operate office equipment.
• Ability to read and write English at the level required for successful job performance.

Mansioni

• Provide clerical support for intake, documentation, and preparation of consumer complaints.
• Organize complaint materials and prepare form correspondence.
• Collect documentation and update complaint information in CSLB systems.
• Support routine communication with consumers and contractors.

Conoscenze

Typing speed

Descrizione del lavoro

Office Assistant OFFICE ASSISTANT (TYPING)

$3,273.00 - $4,445.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Final Filing Date: 11/13/2026

This is a limited term position, it may be extended up to 24 months and/or become permanent.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

Please let us know how you heard about our position by taking this brief survey.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

Under the close supervision of the Supervising Special Investigator I (SSI-I) within the Intake & Mediation Center (IMC), the Office Assistant (Typing) (OA) performs clerical support tasks necessary for the intake, documentation, and preparation of consumer complaints. The OA assists by organizing complaint materials, preparing form correspondence, collecting documentation, updating complaint information in CSLB systems, and supporting routine communication with consumers and contractors. These duties help maintain timely complaint processing and support CSLB's consumer protection mandate.

You will find additional information about the job in the Duty Statement.

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

• OFFICE ASSISTANT (TYPING)

OFFICE ASSISTANT (TYPING) $3,273.00 - $4,098.00A $3,549.00 - $4,445.00B New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Multiple

Work Location:

Telework:

In Office

Job Type:

12 Month Limited Term - Full Time

Facility:

Contractors State License Board

Department Information

The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.

DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.

Established in 1929, the Contractors State License Board mission is to protect consumers by regulating the construction industry through policies that promote the health, safety, and general welfare of the public in matters relating to construction. The Board provides this public service by qualifying and licensing individuals, establishing regulations, enforcing laws and regulations, and providing information so that consumers can make informed decisions.

This position is located in Norwalk, CA.

Special Requirements

• The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications (link available in the additional documentation section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at the CalCareers.ca.gov website.

Fingerprinting: Chapter 2, section 154.3 California Business Professions Code (a) pursuant to subdivision (u) of Section 11105 of the Penal Code, the department shall submit to the Department of Justice fingerprint images and related information required by the Department of Justice for an employee, prospective employee, contractor, subcontractor, or volunteer. The Department of Justice shall provide a state- or federal-level response pursuant to subdivision (p) of Section 11105 of the Penal Code.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Ability to: Perform clerical work, including ability to spell correctly; use good English; make arithmetical computations; operate various office machines; follow oral and written directions; evaluate situations accurately and take effective action; read and write English at a level required for successful job performance.

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Hiring Unit Contact is available to answer questions regarding the position or application process.

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
EEO Officer
[phone]
[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.