Office Assistant Senior - Hourly WAE/Grant Funded

City of Hampton; Hampton (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

The City of Hampton’s Human Services Department is seeking a Senior Office Assistant to be the backbone of a fast-paced, mission-driven team. You’ll tackle a wide range of clerical and administrative tasks, from streamlining office operations to assisting on complex projects, helping our department deliver exceptional service to the community.

Working under general supervision, you may also serve as a lead worker, guiding others and ensuring that our office runs like a well-oiled machine.

Qualifications

• High school diploma or GED required.
• At least 3 years of clerical or administrative experience.
• Proficiency with computers and office equipment.
• Strong knowledge of office terminology, procedures, and MS Office.
• Ability to learn complex computer programs and maintain records.
• Excellent oral and written communication and customer service skills.
• May need valid driver’s license and pass a background check.

Responsibilities

• Tackle a wide range of clerical and administrative tasks to support operations.
• Streamline office processes and support complex projects.
• Possible lead worker duties guiding others to keep the office running smoothly.
• Maintain records and ensure accuracy with a professional, service-oriented approach.

Skills

Attention to detail

Oral and written communication

Customer service

Time management

Leadership

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Bring your organizational talent and attention to detail to a role that makes a difference!

The City of Hampton’s Human Services Department is seeking a Senior Office Assistant to be the backbone of our fast-paced, mission-driven team. In this pivotal position, you’ll tackle a wide range of clerical, administrative, and technical tasks, from streamlining office operations to supporting complex projects, helping our department deliver exceptional service to the community. Working under general supervision, you may also serve as a lead worker, guiding others and ensuring that our office runs like a well-oiled machine.

Minimum Requirements

• Graduation from high school or successful completion of the GED.
• Requires at least three (3) years of clerical or administrative experience.
• Requires the ability to efficiently use a computer and other office equipment to complete tasks.
• Requires good knowledge of office terminology, procedures, and equipment, working knowledge of Microsoft Office software, and a good understanding of business arithmetic and English.
• Requires the ability to: learn complex computer programs; maintain records and attention to detail; follow complex oral and written instructions, and establish and maintain effective working relationships with diverse populations.
• Must have effective oral and written communication and customer service skills.
• May require a functional knowledge of tools, materials, equipment, and supplies that are specific to an individual department or division. May be required to complete a skills-based assessment.
• May be required to possess and maintain a valid driver’s license and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check before any offer of employment or promotion.

Additional Requirements

• Requires the ability to maintain confidentiality of all information; the ability to make sound independent judgments within the context of established departmental and City policies and procedures.
• Requires contact with other City departments, the general public, and other agencies.
• The incumbent may be considered “essential personnel” during City emergencies or at the direction of the City Manager, which may include long hours and unusual schedules.

Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.