Administrative Assistant - Community Development

City of Hampton; Hampton (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Tuition reimbursement

Flexible / hybrid work opportunities

Excellent benefits package

Paid holidays and leave

Job summary

City of Hampton seeks an Administrative Assistant in the Community Development Department to perform a broad range of clerical and administrative duties. This role supports management and may assist with special projects, operating under close supervision with standard procedures.

The position requires a high school diploma or GED, with 3 years of relevant experience, and proficiency in Word, Excel, and PowerPoint, plus a valid driver's license and strong customer service skills.

Qualifications

• High school diploma or GED; business school training preferred.
• 3 years of experience in administrative support and scheduling, preferably in municipal government.
• Proficiency in word processing, spreadsheets, and presentation software; strong customer service.

Responsibilities

• Perform clerical, technical and administrative duties in Community Development under supervision.
• Support special projects as required.
• May be required to transcribe dictation and maintain accurate records.

Skills

Customer service

Microsoft Office

Organizational skills

Communication skills

Flexibility

Education

High school diploma or GED

Business school training

Tools

Word processing

Spreadsheets

Presentation software

Driver's license

Job description

Function

A career about community

Are you a professional looking for a career where you will have a impact on the community? Do you have an interest in local government? Do you value integrity, trust, respect, accountability, creativity, collaboration?

If you answered “yes” then the City of Hampton has an opportunity for you! Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, may include flexible and/or hybrid work opportunities, and other benefits.

If you embody the following attributes, consider joining our dynamic Community Development Department:

• Creative problem solver
• Interest in helping build communities
• Proactive self-starter
• Life-long learner
• Strong team player
• Passionate about excellent customer service
• Enjoy collaborating with other colleagues who share your passion
• Effective communicator
• Desire to impart knowledge to others
• Embracing new technology

YOU will perform a broad spectrum of clerical, technical and administrative duties in support of the work in Community Development.

The City of Hampton is seeking an Administrative Assistant within the Community Development Department to perform a variety of clerical, technical and administrative duties in support of management for the City of Hampton. May support special projects as required. This class works under close supervision according to set procedures.

Minimum Requirements

• High school diploma or successful completion of the GED; business school training or coursework in Office Administration preferred.
• Three (3) years of of experience in providing support and scheduling preferably within a municipal government or other service related organization, is required.
• Requires thorough knowledge of current business practices and protocols involved in providing services and quality customer service to the public.
• The ability to take and transcribe dictation may be required. Computer skills that include proficiency in word processing, spreadsheet and presentation software are required.
• Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check related to this position prior to any offer of employment or promotion.

Additional Requirements

• Work environment requires contact with the general public, city employees, elected officials, business executives, and representatives of municipal, state, and federal government, as well as other public and private organizations.
• Must have flexibility to work non-standard work hours when needed.
• The incumbent must exercise discretion and diplomacy when dealing with customers. Strong customer service and interpersonal skills are essential.
• The incumbent may be considered “essential personnel” during City emergency situations or at the direction of the City Manager which may include long hours and unusual schedules.

Benefits Overview

This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Plans
• EAP Provider: ComPsych
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts
• Standard: Accident and Critical Illness
• Chubb Term Life Insurance
• Legal Resources Plan
• Virginia 529
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA

• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include:
  • Maternity Leave
  • Parental Bonding Leave
  • Care for Sick Parent Leave
  • Birthday Leave
  • Personal day (available every quarter)

The Eleven Paid Holidays Each Year Include

• New Year's Day
• Martin Luther King, Jr. Day
• President's Day
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving Day
• Christmas Day
• Employee's birthday
• The retirement plan is offered through the Virginia Retirement System (VRS1-888-827-3847) and is a defined benefit pension plan. For more information, see the VRS website.
• Group life insurance is offered through the VRS and the carrier is Securian Financial.
• Mission Square Retirement plans 457, Roth IRA, Roth 457 plans are offered through Mission Square Retirement(1-800-669-7400). For more information, visit Mission Square.
• Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
• Direct deposit into most banks is a convenient finance feature.
• Employees are covered for Workers' Compensation where appropriate.
• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family contact CompPysch at 1-877-327-2872 or see the Guidance Resources Website.