Office Assistant/Receptionist

Shopko Optical; Watertown (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the wellness and fitness services industry is looking for an Office Assistant/Receptionist to support their Optical center team. The role involves greeting patients, managing appointments, and performing non-clinical duties. This full-time position offers competitive wages and various benefits, including health and wellbeing programs, on-the-job training, and recognition programs.

Benefits

401K with match

Vacation and personal days

Volunteer time off

Sick pay for hourly teammates

Health & wellbeing benefits

Employee assistance program

On-the-job training & certification

Recognition programs

Qualifications

• Previous office experience preferred.
• Basic computer skills required.
• Ability to handle multiple interactions.

Responsibilities

• Greet patients and customers.
• Book appointments accurately.
• Process transactions in billing and POS systems.

Skills

Organizational skills

Interpersonal skills

Communication skills

Education

High School Diploma or equivalent

Job description

Join to apply for the Office Assistant/Receptionist role at Shopko Optical.

Provide support to the Optical center team by greeting patients, answering calls, booking appointments, managing patient files, and supporting other non-clinical duties.

Benefits include:

• Competitive wages
• 401K with match
• Vacation and personal days
• Volunteer time off
• Sick pay for hourly teammates
• Health & wellbeing benefits
• Employee assistance program
• On-the-job training & certification
• Recognition programs

Duties and Responsibilities:

Customer Service

• Greet patients and customers
• Answer phones professionally
• Book appointments accurately
• Perform other assigned duties

Operational Standards

• Confirm appointments
• Process transactions in billing and POS systems
• Organize and file records

Minimum Knowledge, Experience & Skills:

• High School Diploma or equivalent
• Previous office experience preferred
• Basic computer skills
• Ability to handle multiple interactions
• Excellent organizational skills
• Strong interpersonal skills

Work Requirements:

• Effective communication skills
• Ability to read/write at high school level
• Ability to sit/stand for extended periods
• Operate office equipment
• Lift 10-20 pounds
• Good vision and manual dexterity
• Operate optical equipment and tools
• Work flexible hours including evenings, nights, weekends
• Travel independently as needed

These statements describe the general nature of the work and are not exhaustive of all responsibilities.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Wellness and Fitness Services