Office Assistant/Receptionist - Bloomington, MN

Shopko Optical; BLOOMINGTON (MN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Office Assistant to support their Optical center team. In this dynamic role, you will be the welcoming face for patients, managing appointments, and ensuring smooth operations in a fast-paced environment. Your organizational skills and attention to detail will be crucial as you handle patient files and assist with various administrative tasks. This position offers competitive wages, opportunities for advancement, and a comprehensive benefits package, including health and wellbeing benefits. Join a team that values its employees and provides training and recognition programs to foster your growth and success.

Benefits

Competitive Wages & Sales Incentives

Immediate Advancement Opportunities

Competitive Time Off Package

Sick Pay

Health & Wellbeing Benefits

Employee Assistance Program

On the Job Training & Certification

Teammate Recognition Program

Qualifications

• High School diploma required; office experience preferred.
• Basic computer skills and ability to handle multiple tasks.

Responsibilities

• Greet patients and customers, manage appointments and files.
• Process transactions and medical billing information.

Skills

Customer Service

Organizational Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Education

High School Diploma or equivalent

Tools

Office Equipment (PC, telephone, fax machine, copier)

Optical Billing Systems

Point of Sale Systems

Job description

Bloomington, MN, US

4 days ago Requisition ID: 2707

Salary Range: $16.00 To $22.40 Hourly

Office Assistant Pay rate is $16.00 to $22.40 per hour

POSITION SUMMARY:

Provide support to the Optical center team. Greet patients as they enter the center, answer the telephone, book appointments, manage patient files, and support all other aspects that do not influence a patient’s vision.

Taking Care of our Teams who Take Care of our Patients

• Competitive Wages & Sales Incentives
• Immediate advancement opportunities
• Competitive time off package including vacation pay, volunteer pay, paid holidays, and a personal day
• Sick Pay: Eligible teammates accrue Sick/ Safe leave per state law
• Health & Wellbeing Benefits: Medical, Life, Dental, Vision, Short- & Long-term Disability
• Voluntary/Cafeteria Offerings
• Employee Assistance Program
• On the Job Training & Certification
• Teammate Recognition Program

DUTIES AND RESPONSIBILITIES:

CUSTOMER SERVICE

• Greet patients and customers
• Answer the telephone in a professional manner
• Book appointments accurately
• Other duties as assigned

OPERATIONAL STANDARDS

• Confirm appointments
• Process transactions in the optical billing and point of sale systems
• Process medical billing information
• Organize and file patient and customer records

MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS:

• High School Diploma or equivalent
• Previous experience in an office is preferred
• Basic computer skills
• Able to handle multiple customer interactions/phone calls at a time
• Excellent organizational skills
• Able to work cross-functionally with excellent attention to detail and follow through
• Solid interpersonal relationship skills

ESSENTIAL FUNCTIONS & WORK REQUIREMENTS:

• Ability to effectively communicate at all levels within the organization through written and two-way verbal communication
• Able to read and write at a high school graduate level
• Able to sit or stand for extended periods of time
• Able to operate various office equipment (e.g., personal computer, telephone, fax machine, copier, etc.)
• Ability to lift 10 to 20 pounds
• Ability to see (Near, Distance, Color, and Depth Perception)
• Manual and finger dexterity, as well as hand/arm steadiness
• Ability to grip and hold items
• Good eye and hand coordination
• Able to operate a cash register, various optical equipment and tools
• Able to work normal and/or extended (evenings, nights, and weekends) office hours to meet established deadlines
• Able to travel independently to support Company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.