Office Assistant - Practice

Virtua Health; Willingboro Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) plan

Job summary

Virtua Health is seeking a Medical Office Clerk to perform routine front-office tasks in a clinical setting. Responsibilities include verifying insurance, answering phones, scheduling appointments, registering patients, and entering billing information into the system.

The role collects co-pays, handles pre-certifications, and may train junior staff. A HS diploma and 1–2 years of medical office experience are preferred.

Qualifications

• Excellent communication and customer service skills.
• Must have strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answer and screen phone calls by third ring, directing to appropriate staff with accurate information.
• Schedule patient appointments and register patients, updating demographics and insurance in the system.
• Enter charges and payments, collect co-pays, reconcile batches, and prepare deposits.
• Prepare referrals and obtain pre-certifications as required.
• May train and direct office assistants, acting as a resource and mentor.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

1-2 years Medical Office experience.

Required Education

HS diploma or equivalent.

Salary

Salary: $18.69 - $26.01 Hourly

Benefits

Benefits: Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.