Office Assistant - Practice

Virtua; Camden (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Virtua is seeking a Medical Office Assistant to verify insurance, schedule patient appointments, register patients, and enter billing information into the system.

You will collect co-pays, perform pre-certifications, file and prepare deposits, and support referrals and staff at multiple sites.

Strong communication, excellent customer service, the ability to multi-task, and basic computer literacy are required; HS diploma or equivalent with 1–2 years of medical office experience preferred.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.

Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Skills

Communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma

Job description

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

1-2 years Medical Office experience.

Required Education

HS diploma or equivalent.