Office Assistant - Practice

Virtua; Willingboro Township (NJ); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

403(b) retirement plan

Paid time off

Paid sick leave

Employee assistance program

Tuition assistance

Job summary

Virtua Health in Willingboro, NJ is seeking a qualified Medical Office Assistant to support front-desk and billing operations. You will verify insurance, schedule patient appointments, register patients, and enter billing information into the system, maintaining accuracy and patient focus.

Ideal candidates have 1–2 years of medical office experience, excellent communication, strong multi-tasking, and solid computer skills.

Qualifications

• 1-2 years Medical Office experience.
• HS diploma or equivalent required.
• Excellent communication and customer service skills required.
• Strong multi-tasking and computer literacy essential.

Responsibilities

• Answer and screen phone calls, direct to appropriate staff.
• Schedule patient appointments and register patients, update demographics and insurance details.
• Enter billing information, process charges and payments, and prepare deposits.
• Prepare referrals and obtain pre-certifications as needed.
• May train and mentor site office assistants.

Skills

Excellent communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

At Virtua Health, we exist for one reason - to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between - we are your partner in health devoted to building a healthier community.If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country. We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home. A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 otherlocations, we're committed to the well-being of the community. That means bringing life-changing resources and health services directly into our communities through ourEat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling. We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.

Location: Willingboro - 1113 Hospital Dr, E Bldg

Remote Type: On-Site

Employment Type: Employee

Employment Classification: Regular

Time Type: Full time

Work Shift: 1st Shift (United States of America)

Total Weekly Hours: 40

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.


• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.


• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.


• Responsible for preparing referrals and obtaining pre-certifications as required.


• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

• Excellent communication and customer service skills.


• Must have strong multi-tasking abilities and computer literacy.


• 1-2 years Medical Office experience.

Required Education

HS diploma or equivalent.

Hourly Rate

Hourly Rate: $18.69 - $26.01

The actual salary/rate will vary based on applicant's experience as well as internal equity and alignment with market data.

Benefits

• medical/prescription, dental and vision insurance


• health and dependent care flexible spending accounts


• 403(b) (401(k) subject to collective bargaining agreement)


• paid time off


• paid sick leave as provided under state and local paid sick leave laws


• short-term disability and optional long-term disability


• colleague and dependent life insurance and supplemental life and AD&D insurance


• tuition assistance


• an employee assistance program that includes free counseling sessions

Eligibility for benefits is governed by the applicable plan documents and policies.