Office Assistant - Practice

Virtua; Cherry Hill Township, Northern (NJ, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Virtua is seeking a Medical Office Clerk to support daily office operations in a clinical setting. The role involves verifying insurance, answering phones, scheduling appointments, registering patients, and entering billing information into the system.

The position includes collecting co-pays and handling pre-certifications as needed. The ideal candidate will have 1-2 years of Medical Office experience, strong communication skills, and the ability to multi-task while maintaining accuracy in a

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 1-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring, directing to appropriate staff with accurate information.
• Schedules patient appointments and registers patients, updating demographics and insurance information in the system.
• Performs billing tasks including entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and direct office assistants at sites, acting as a resource and mentoring role model.

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Education

HS diploma or equivalent

Job description

Summary

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required

Excellent communication and customer service skills.

Must have strong multi-tasking abilities and computer literacy.

1-2 years Medical Office experience.

Required Education

HS diploma or equivalent.