Office Assistant - MFM

Virtua; Voorhees Township (NJ); On-site; USD 32,000 - 42,000; Full time

Job summary

Virtua in Voorhees, NJ is seeking a Medical Office Assistant to support front-desk operations, verify insurance, schedule appointments, register patients, and handle billing entries. The role emphasizes accuracy, courtesy, and strong communication with patients and staff.

The ideal candidate has HS diploma, excellent customer service, and the ability to multitask in a fast-paced medical office; 0–2 years experience is acceptable. Training is provided.

Qualifications

• Excellent communication and customer service skills.
• Strong multi-tasking abilities and computer literacy.
• 0-2 years Medical Office experience.

Responsibilities

• Answers and screens phone calls by third ring.
• Schedules patient appointments and registers patients, updating demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and deposits.
• Prepares referrals and obtains pre-certifications as required.
• May train and direct office assistants at sites, acting as an office resource and mentor.

Skills

Communication

Customer service

Multi-tasking

Computer literacy

Education

HS diploma or equivalent

Job description

Summary:

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Position Responsibilities:

• Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
• Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
• Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
• Responsible for preparing referrals and obtaining pre-certifications as required.
• May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Position Qualifications Required / Experience Required:

Excellent communication and customer service skills. Must have strong multi-tasking abilities and computer literacy. 0-2 years Medical Office experience.

Required Education:

HS diploma or equivalent.