Medical Office Administrative Assistant

Texas Health Care PLCC; United States; On-site; USD 23,000 - 28,000; Full time

Job summary

Texas Health Care PLCC is seeking a Medical Office Administrative Assistant to provide essential clerical support and help maintain smooth patient flow. You will handle multi-line phone systems, schedule appointments, verify insurance, and maintain patient records with confidentiality.

The role requires a high school diploma or GED, 1–2 years in an administrative role (medical setting preferred), and strong communication and organizational skills.

Qualifications

• High School diploma or GED required.
• 1–2 years in administrative support; medical office preferred.
• Proficiency with Word, Excel, Outlook; EHR experience desirable.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• HIPAA compliance and patient confidentiality.

Responsibilities

• Answer multi-line phone system, direct calls, and take messages.
• Schedule and confirm patient appointments; manage calendar; reschedule as needed.
• Greet and register patients; verify insurance and collect co-pays.
• Prepare patient charts; scan and file records; ensure accuracy and confidentiality.
• Process mail, faxes, and other correspondence.
• Maintain office supplies; place orders as needed.
• Assist with billing inquiries and insurance claims processing.
• Maintain cleanliness and organization of the reception area and waiting room.
• Communicate effectively with patients, physicians, and healthcare staff.
• Perform other duties as assigned by the office manager or medical staff.

Skills

Microsoft Office Suite

Verbal & written communication

Organization & multitasking

HIPAA compliance

Interpersonal skills

Education

High School Diploma or GED

Associates degree or medical admin certification preferred

Tools

Electronic Health Records (EHR)

Job description

Job Summary

The Medical Office Administrative Assistant provides essential administrative and clerical support to ensure the efficient operation of the medical office This role is crucial for maintaining smooth patient flow accurate record keeping and a positive patient experience

Job Responsibilities

• Answer multi line phone systems direct calls and take detailed messages
• Schedule and confirm patient appointments manage the appointment calendar and handle rescheduling requests
• Greet and register patients verify insurance information and collect co pays or payments
• Prepare patient charts scan and file medical records and ensure accuracy and confidentiality of patient data
• Process incoming and outgoing mail faxes and other correspondence
• Maintain office supplies inventory and place orders as needed
• Assist with billing inquiries and insurance claims processing
• Maintain cleanliness and organization of the reception area and waiting room
• Communicate effectively with patients physicians and other healthcare professionals
• Perform other administrative duties as assigned by the office manager or medical staff

Job Qualifications

• High School Diploma or GED required; Associates degree or medical administrative assistant certification preferred
• Minimum of 1 2 years of experience in an administrative support role preferably in a medical office setting
• Proficiency in Microsoft Office Suite Word Excel OutlookExperience with electronic health records EHR systems is highly desirable
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize in a fast paced environment
• Exceptional customer service and interpersonal skills
• Ability to maintain patient confidentiality HIPAA compliance
• A positive and professional demeanor

Hours per week

36 40 hours

Work Schedule

Monday thru Thursday 8 5 Friday 8 to noon

Salary

17 20 depending upon experience