Office Assistant (OPS), Employee Assistance Program

Florida State University; Tallahassee (FL); On-site; USD 15,000 - 16,000; Part time

Job summary

Florida State University in Tallahassee seeks a front desk administrative assistant for the Employee Assistance Program. You will greet clients, answer phones, refer visitors, and schedule appointments, supporting staff on projects and general office tasks.

The role requires a high school diploma, strong customer service skills, discretion, and proficiency with Word and Outlook. Schedule is 20 hours per week; compensation starts at $15 per hour and requires a criminal background check.

Qualifications

• High school diploma or equivalent.
• Client/customer service experience.
• Professional demeanor and excellent people skills.
• Ability to handle confidential information appropriately, exercising discretion and good judgment.
• Experience using Microsoft Word and Outlook or comparable software.
• Ability to communicate effectively both verbally and in writing.

Responsibilities

• Provides front desk administrative support for the Employee Assistance Program, including greeting clients, answering phones, assisting and referring visitors and callers, and scheduling clients.
• Assists staff with projects and general office tasks; assists with the Emergency Loan Fund (ELF) application and administration.
• Maintains updated listings of community resources and availability to support referrals for EAP clients.

Skills

Customer service

Professional demeanor

Discretion & judgment

Communication skills

Microsoft Word

Outlook

Education

High school diploma

Tools

Microsoft Word

Outlook

Job description

Responsibilities

Provides front desk administrative support for the Employee Assistance Program, to include: greeting clients, answering phones, assisting and referring visitors and callers accordingly, and scheduling clients.

Department

Employee Assistance Program

200 W. College Avenue

Tallahassee, FL 32301

Responsibilities

Provides front desk administrative support for the Employee Assistance Program, to include: greeting clients, answering phones, assisting and referring visitors and callers accordingly, and scheduling clients.

Assists staff with projects. General office tasks. Assists with the Emergency Loan Fund (ELF) application and administration.

Resource identification and availability: keeps updated and accurate listings of community resources and availability to support and enhance referral connections for EAP clients.

Qualifications

• High school diploma/equivalent.
• Client/customer service experience.
• Professional demeanor and excellent people skills.
• Ability to handle confidential information appropriately, exercising discretion and good judgment.
• Experience using Microsoft Word and Outlook or comparable software.
• Ability to communicate effectively both verbally and in writing.

Preferred Qualifications

Experience working in an office environment.

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about Florida State University and our campuses.

Anticipated Salary Range

$15.00 per hour

Considerations

This is an OPS/temporary job.

Based on the duties, this position requires completion of a criminal history background check.

Schedule: 20 hours per week. Schedule is flexible.

Equal Employment Opportunity

FSU is an Equal Employment Opportunity Employer.