Office Assistant | Oncology

UPMC; Steubenville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC Hillman Cancer Center in Steubenville, OH, is seeking a full-time Office Assistant to support a medical oncology practice. The role involves scheduling, registration, and coordinating patient appointments with a focus on compassionate, efficient care.

Ideal candidates will have a high school diploma or GED, about a year of medical office experience, and familiarity with medical terminology and EMR systems. Health insurance knowledge is a plus, with a Monday–Friday schedule and no evenings.

Qualifications

• Requires high school diploma or GED.
• 1 year of work experience, preferably in a medical office.
• Familiarity with medical terminology and EMR systems is preferred.
• Experience with health insurance processes is a plus.

Responsibilities

• Verify information and records in the medical record and scheduling system.
• Schedule, coordinate, and reschedule patient appointments; relay messages to staff and providers.
• Greet and register patients; provide instructions and assist with check-in/out.
• Maintain waiting area and prepare patient charts for upcoming appointments.
• Answer calls, screen messages, and provide information to patients.

Skills

EMR systems

Patient scheduling

Medical terminology

Computer skills

Health insurance knowledge

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Make a Meaningful Impact at UPMC Hillman Cancer Center

Are you ready to make a difference in the lives of cancer patients? Look no further! UPMC Hillman Cancer Center is excited to offer a full-time opportunity for an Office Assistant to support our medical oncology practice in Steubenville, OH.

Why Choose Us?

• Purpose-Driven Work: Play a vital role in scheduling and managing patient appointments, ensuring timely and compassionate care.
• Work-Life Balance: Enjoy a Monday–Friday daylight schedule—no evenings, weekends, or holidays.
• Patient-Centric Approach: Assist patients both in person and over the phone, providing essential information and collaborating with various departments.
• Ideal Candidate: If you have prior experience in an outpatient medical office, are comfortable with health insurance, and have a knack for electronic medical records and medical terminology, we want to hear from you!
• Make an Impact: Explore this opportunity and discover how you can positively influence the lives of others while building the career you’ve always dreamed of. Apply today!

Responsibilities:

• Verify necessary information and records in the medical record and computerized scheduling system.
• Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.
• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.
• Maintain clean, orderly waiting area including beverage area and reading materials.
• Prepare patient charts for upcoming appointments.
• Answer telephone, screens calls, takes messages, and provides information.
• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
• Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.
• Answer questions regarding patient appointments and testing.
• Complies with all UPMC Health System policies and procedures.Maintain strict confidentiality related to medical records and other data.
• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/ reconciliation and other tasks.
• High school diploma or GED is required.
• 1 year work experience, preferably in a medical office setting.
• Knowledge of medical terminology preferred.
• Word processing and computer experience preferred.
• Experience with health insurance preferred.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran