Administrative Assistant, Associate | Oncology Scheduling

Oncology Voice Network LLC; Pittsburgh (Allegheny County); Hybrid; USD 36,000 - 48,000; Full time

Job summary

UPMC in Pittsburgh is seeking an Administrative Assistant to support oncology scheduling for the Hillman Cancer Center's 2nd-floor medical oncology unit. This full-time role Monday–Friday offers daylight hours with no evenings, weekends, or holidays.

You will manage front-office tasks, appointment coordination, chart prep, and patient communication to ensure smooth, patient-centered care. The ideal candidate is detail-oriented, organized, proficient with MS Office, and capable of handling

Qualifications

• High School diploma or equivalent.
• Up to one year administrative experience preferred.
• Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software.
• Ability to use basic reasoning skills.

Responsibilities

• Provide general administrative support to the department.
• Answer, screen, and route incoming calls and messages.
• Greet and direct visitors to appropriate staff member.
• Support front office with answering phones, chart prep, scheduling, etc.
• Act as liaison between clinical staff and FC for treatment/injection changes.
• Schedule/coordinate chemotherapy, injections, labs, port flush, and MD orders after discharge.

Skills

Scheduling

Organizational skills

Microsoft Office

Customer service

Education

High School diploma

Tools

Microsoft Outlook

Excel

Job description

# Administrative Assistant, Associate | Oncology SchedulingUPMC · Pittsburgh, PAFULL-TIMEPosted Sep 15, 2026## Job DescriptionAre you ready to make a difference in the lives of cancer patients? We’re seeking an Administrative Assistant who thrives in a dynamic environment and is passionate about providing exceptional care. As part of our team, you’ll play a crucial role in ensuring the smooth operation of our office, supporting our dedicated clinical staff, and making a positive impact on patient experiences. This role supports scheduling of follow up appointments for our 2nd-floor medical oncology unit at the Hillman Cancer Center in Shadyside. This position works Monday through Friday, daylight hours. No evenings, weekends, or holidays are required! Why Choose Us? • Meaningful Work: Every task you perform contributes directly to patient care. • Collaborative Environment: Work alongside compassionate professionals who share your commitment. • Growth Opportunities: Expand your skills and advance your career in the field of oncology. • Patient-Centered Approach: Be part of a team that prioritizes patient well-being above all else. We’re looking for a detail oriented, highly organized professional who excels in providing exceptional administrative support. The ideal candidate is efficient, comfortable managing a high volume of scheduling tasks, and committed to maintaining a patient centered focus in every interaction. A positive attitude, strong service mindset, and dedication to supporting patients and their families are essential. Join our team and play a key role in delivering compassionate, top tier care within the field of oncology! Responsibilities: Licensure, Certifications, and Clearances: • Under direct supervision, provides general administrative support to a department or group of professionals. • Performs routine clerical functions, such as copying, sorting, filing, and typing. Sets up and maintains varied office files, logs, and records office activities. • Answers, screens, and routes incoming calls and messages. Responds to routine questions. • Greets, screens, and directs visitors to appropriate staff member. • Provide support to the front office w/answering phones, chart prep, scheduling, etc • Act as liaison between clinical staff & FC for all treatment/injection changes w/treatment (on DOS). • Scheduling/Coordinates: All chemotherapy, injection, lab (assoc with treatment), port flush, etc. appointments. Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of treatment/injections. Scans, coordinated care appointments/referrals, secure testing authorizations, etc • Contact all patients regarding missed appointments (for treatment/injections/lab): Contact all patients that were `No Shows’ (follow complete process). • Receive all patient phone calls regarding appointments (for treatment/injections/lab): Schedule, reschedule, etc. • High School diploma or equivalent. • Up to one year administrative experience preferred. • Working knowledge of word processing, electronic mail/calendar, spreadsheet, presentation, and database software • Ability to use applicable MS Suite products • Knowledge of business processes and proceduresAbility to use basic reasoning skills • Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran