Office Assistant (On-Site)

Szco Supplies Inc; Baltimore (MD); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Benefits

Job summary

Szco Supplies Inc. is a growing wholesale supplier of knives, hand tools, and sporting goods serving retailers nationwide. We seek an organized Office Assistant to support daily operations, process orders, respond to customers, and maintain records.

Ideal candidates will have experience in office administration, strong attention to detail, and proficiency with Excel and Outlook. Training provided; opportunities to learn and take on additional responsibilities.

Qualifications

• Experience in office administration or customer support preferred.
• Excellent attention to detail with ability to manage multiple priorities.
• Clear, professional phone and email communication.
• Proficiency with Excel and Outlook or similar software.
• Ability to learn procedures quickly and work independently after training.

Responsibilities

• Enter and review customer orders, verify item numbers, quantities, pricing and shipping.
• Respond to vendor emails about orders, product availability and service requests.
• Coordinate with sales, warehouse, and accounting to keep orders moving and resolve questions.
• Track open issues and follow up until resolved.
• Maintain customer records, spreadsheets, and documents accurately.
• Assist with general administrative tasks and special projects as needed.

Skills

Attention to detail

Strong communication

Excel

Outlook

Learn procedures

Multitasking

Team coordination

Tools

ERP / NetSuite

Job description

SZCO Supplies Inc. is an established wholesaler of knives, hand tools, and sporting goods, serving retailers and distributors nationwide since 1984.

We’re looking for a dependable, organized Office Assistant to support our daily operations. You’ll help process orders, respond to customers, maintain accurate records, and keep outstanding tasks moving.

The right person picks up new systems quickly, takes clear notes, checks their work, and follows through without needing repeated reminders.

What You’ll Do

• Enter and review customer orders, checking item numbers, quantities, pricing, and shipping information.
• Respond to vendor emails about orders, product availability, and service requests.
• Coordinate with sales, warehouse, and accounting teams to resolve questions and keep orders moving.
• Track open issues and follow up until they’re resolved.
• Maintain customer records, spreadsheets, and documents accurately.
• Assist with general administrative tasks and special projects as needed.

What We’re Looking For

• Previous experience in office administration, order entry, or customer support preferred.
• Strong attention to detail and the ability to work accurately while managing multiple priorities.
• Clear, professional communication by phone and email.
• Comfort using Excel, Outlook, and business software.
• Ability to learn procedures, retain instructions, and handle routine tasks independently after training.
• Dependable attendance, good judgment, and a willingness to ask questions when something is unclear.
• NetSuite or other ERP experience is a plus.

What We Offer

• Competitive pay and benefits.
• A supportive team at an established, growing company.
• The opportunity to learn our business and take on additional responsibilities.