Office Assistant II JR00625

Abacus Corporation; Virginia Beach (VA); On-site; USD 19,000 - 30,000; Full time

Job summary

Abacus Corporation seeks an Office Assistant II to support the CSA Office in Virginia Beach, VA. The role handles administrative tasks, data collection, and centralized inquiries, ensuring accurate record-keeping and efficient office operations.

Responsibilities include managing member packets, coordinating meetings and training, handling mail, and maintaining files and tracking systems for reports and deadlines.

Qualifications

• Combination of education beyond high school and/or experience equivalent.
• Strong administrative, organizational, and record-keeping skills.
• Proficiency with Microsoft Office, computers, multi-line phone systems, and office equipment.
• Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.

Responsibilities

• Provide administrative and data collection support to the CSA Office.
• Open and close cases and serve as a central point of contact for public inquiries.
• Coordinate and schedule meetings, webinars, and training sessions.
• Receive, process, and distribute incoming mail.
• Maintain client files, records, and filing systems.
• Scan, copy, and distribute documents to providers and caseworkers.
• Assist with meeting minutes and data collection for reporting purposes.
• Collect and track provider and caseworker information related to Medicaid approvals and denials.

Skills

Administrative support

Organizational skills

Record-keeping

Multitasking

Education

Some college education

Experience equivalent

Tools

Microsoft Office

Multi-line phone systems

Office equipment

Job description

Office Assistant II (JR-00625)

Location: Virginia Beach, VA

Pay Rate: $16.83

Job Duties

• Provide administrative and data collection support to the Children's Services Act (CSA) Office.
• Support the CSA Administrator, Community Policy Management Team (CPMT), Family Assessment and Planning Team (FAPT), and Office of Program Support (OPS).
• Prepare member packets and assist with documentation for CPMT and FAPT meetings.
• Open and close cases and serve as a central point of contact for public inquiries.
• Answer and direct incoming calls, emails, and inquiries.
• Coordinate and schedule meetings, webinars, and training sessions.
• Receive, process, and distribute incoming mail.
• Maintain client files, records, and filing systems.
• Scan, copy, and distribute documents to providers and caseworkers.
• Assist with meeting minutes and data collection for reporting purposes.
• Collect and track provider and caseworker information related to Medicaid approvals and denials.
• Maintain provider contracts and files.
• Support audits, quality assurance reviews, policy development, and records management activities.
• Develop and maintain tracking systems for reports and deadlines.

Qualifications

• Combination of education beyond high school and/or experience equivalent
• Strong administrative, organizational, and record-keeping skills.
• Proficiency with Microsoft Office, computers, multi-line phone systems, and office equipment.
• Ability to manage multiple priorities and maintain accuracy in a fast-paced environment.