Administrative Assistant (CD)

Hanover County Government; Ashland (VA); On-site; USD 38,000 - 46,000; Full time

Job summary

The Hanover County ACT Team seeks an Administrative Assistant who supports a multidisciplinary group serving adults with severe mental illness. The role emphasizes administrative tasks, recordkeeping, calendar management and travel coordination in a fast-paced environment.

This paraprofessional position is part of Hanover County’s Career Development Program ladder, reporting to a Department Head, with potential progression to Senior Administrative Assistant and no staff supervision.

Qualifications

• High school diploma or equivalent is required with prior administrative experience.
• Training in Office Support Technology preferred or equivalent experience.
• Ability to communicate effectively both verbally and in writing.
• Ability to learn agency policies and procedures and follow directions.

Responsibilities

• Prepares correspondence, vouchers, and essential paperwork.
• Establishes and maintains computer and paper files and records.
• Performs office support tasks as directed and ensures accuracy.
• Provides excellent customer service to callers and visitors.
• Prepares reports as needed and maintains calendars/schedules.
• Makes travel arrangements and coordinates related tasks.
• Performs related work as assigned.

Skills

Communication skills

Record keeping

Organizational skills

Customer service

Telephone etiquette

Education

High school diploma or equivalent

Associate degree preferred

Job description

The Hanover County Assertive Community Treatment (ACT) Team is seeking an Administrative Assistant who takes initiative, thrives on challenges, embraces teamwork, and enjoys working in an ever-evolving, fast-paced environment. If you are passionate about community mental health and serving individuals with significant needs, this position may be an excellent fit for you.

The ACT Team is a multidisciplinary group of health care professionals who provide comprehensive, community-based services to adults living with severe mental illness. The team supports clients in all aspects of their lives, including medication management, physical health concerns, housing, employment, substance use, and other needs that may arise. The ideal Administrative Assistant will play an essential role in supporting the team, our clients, and their natural supports as clients work toward stability, independence, and success in the community.

General Description:

This is a paraprofessional position. The incumbent performs administrative support tasks and manages projects.

Organization:

The Administrative Assistant position is part of Hanover County’s Career Development Program (CD). The Administrative Assistant Ladder has four (4) levels ranging from Administrative Assistant I to Senior Administrative Assistant. Incumbents normally report to a Department Head or Manager and supervise no staff. However, Senior Administrative Assistants may serve as workflow leaders to lower-level Administrative Assistants.

Essential Functions:

• Prepares correspondence, payment vouchers and other essential paperwork.
• Establishes and maintains computer and paper files and records.
• Performs necessary office support activities as directed.
• Provides superior customer service to callers and visitors to the Department.
• Prepares reports as needed.
• Maintains calendars and schedules.
• Makes travel arrangements.
• Performs related work as assigned.

Working Conditions:

• Hazards
  1. None Known
• Environment
  1. Office
• Physical Effort
  1. Minimal
• FLSA
  1. Non-exempt

Knowledge, Skills and Abilities:

Must be able to communicate effectively both orally and in writing. Ability to maintain records, organize, use the telephone, listen, understand and follow directions. Ability to learn the policies and procedures of and the services provided by the agency to which assigned. Ability to establish and maintain effective working relationships with County officials, employees and the general public.

Education, Experience and Training:

High school diploma or equivalent required with previous administrative experience and training in Office Support Technology preferred – OR – Any equivalent combination of education, experience and/or training sufficient to demonstrate the knowledge, skills and abilities is acceptable. Higher levels on the Career Ladder require additional education and experience up to an Associate Degree.

Special Conditions:

• Criminal Records Check, including fingerprinting
• CPS (Child Protective Services) Check – DSS, CSB, Community Resources and Court Services only
• U.S. Citizenship Required - Sheriff’s Office only
• Twelve-month probationary period
• Mandatory Participant in the Citizen Emergency Response On-call Plan (DSS ONLY)
• Must obtain valid Commonwealth of Virginia Driver's License within 30 days of employment to be eligible to operate a county vehicle (DPU ONLY)
• VCIN (VA Criminal Information Network) (CCP ONLY)

The entry-level salary for this position is $41,827.00. Salary will commensurate based on years of experience and certifications, per the Hanover County career ladder.