Customer Service & Administrative Specialist II

Clay Today; Grand Rapids (MI); On-site; USD 34,000 - 50,000; Full time

Job summary

City of Muskegon is seeking an Administrative Clerk to provide clerical support to the department and interact with the public and staff. The role requires a high school diploma and at least two years of office or customer service experience, with a strong emphasis on confidentiality.

The position may involve extended hours and election-related duties as needed. It also offers responsibilities such as accurate data entry and organized filing within a city office environment.

Qualifications

• High school diploma or equivalent is required.
• Two or more years of experience in an office setting, retail, or customer service-related position.
• Post-offer medical examination and drug screening may be required as part of City hiring procedures.

Responsibilities

• Provides administrative and clerical support to the department.
• Interacts with the public and other employees.
• Maintains confidentiality in performing duties.

Skills

Keyboarding 35 wpm

Data entry

Proofreading

Alphabetic filing

Numeric filing

Basic math

Customer service

Confidentiality

Education

High school diploma or equivalent

Job description

City of Muskegon is seeking an Administrative Clerk to provide clerical support to the department and interact with the public and staff. The role requires a high school diploma and at least two years of office or customer service experience, with a strong emphasis on confidentiality.

The position may involve extended hours and election-related duties as needed. It also offers responsibilities such as accurate data entry and organized filing within a city office environment.