Office Assistant Human Resources

Community Connection Programs, Inc.; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health Insurance

Professional development opportunities

Supportive team environment

Growth within healthcare admin

Job summary

Community Connection Programs, Inc. in Baton Rouge seeks an Office Assistant to support caregiving staffing and client services for Medicaid home and community-based programs.

The role emphasizes organization, reliability, and compassionate service in a healthcare setting. The ideal candidate is professional, detail-oriented, and able to manage multiple responsibilities; Medical Assistant certification or prior healthcare office experience is strongly preferred, with opportunities for growth and

Qualifications

• Medical Assistant certification preferred.
• Prior healthcare, home care, or medical office experience preferred.
• Exceptional organizational skills required.
• Strong communication and customer service abilities essential.
• Ability to multitask in a fast-paced environment.
• Professional phone etiquette expected.
• Strong computer skills with data entry.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Answer and direct phone calls professionally.
• Greet caregivers, clients, and visitors.
• Assist with caregiver onboarding paperwork and file organization.
• Maintain organized client and employee records.
• Support scheduling and staffing coordination.
• Assist with compliance tracking and documentation follow-up.
• Monitor emails, faxes, and office correspondence.
• Communicate with caregivers regarding documentation and office requirements.
• Support management with administrative projects and reporting.
• Maintain office organization and supplies.
• Support day-to-day office operations as needed.

Skills

Medical Assistant cert

Healthcare experience

Organizational skills

Communication skills

Multitasking

Phone etiquette

Computer skills

Confidentiality

Tools

Microsoft Office

Job description

Community Connection Programs, Inc. (CCP) is seeking a highly organized, personable, and dependable Office Assistant to support our Baton Rouge operations team. This position plays an important role in helping coordinate caregiver staffing, client services, office organization, and administrative support for our Medicaid home and community-based services programs.

The ideal candidate is professional, detail-oriented, compassionate, and able to manage multiple responsibilities in a fast-paced healthcare environment. Medical Assistant certification or prior healthcare office experience is strongly preferred.

Responsibilities

• Answer and direct phone calls professionally

• Greet caregivers, clients, and visitors

• Assist with caregiver onboarding paperwork and file organization

• Maintain organized client and employee records

• Support scheduling and staffing coordination

• Assist with compliance tracking and documentation follow-up

• Monitor emails, faxes, and incoming office correspondence

• Communicate with caregivers regarding documentation and office requirements

• Assist management team with administrative projects and reporting

• Maintain office organization and supplies

• Support day-to-day office operations as needed

Qualifications

• Medical Assistant certification preferred

• Prior healthcare, home care, or medical office experience strongly preferred

• Exceptional organizational skills

• Strong communication and customer service skills

• Comfortable multitasking in a fast-paced environment

• Professional phone etiquette

• Strong computer skills (Microsoft Office, email, data entry)

• Ability to maintain confidentiality and professionalism

• Reliable transportation and consistent attendance required

Ideal Candidate Traits

• Warm and personable

• Extremely organized

• Self-motivated and proactive

• Able to prioritize tasks independently

• Strong follow-through and attention to detail

• Comfortable working with both caregivers and vulnerable populations

Schedule

• Full-time

• Monday–Friday

• Daytime office hours

Pay

• $14–$18/hour based on experience and qualifications

Benefits

• Paid time off

• Health Insurance

• Professional development opportunities

• Supportive team environment

• Opportunity for growth within healthcare administration