Medical Assistant | Inpatient Services

Odyssey House Louisiana, Inc.; New Orleans (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance (health, dental, vision)

401(k) match

Leave benefits

Job summary

Odyssey House Louisiana, Inc. is seeking a full-time Medical Assistant for inpatient services in New Orleans. The role supports providers, coordinates patient flow, and ensures timely, compassionate care throughout the care continuum.

The responsibilities include recording vitals, administering PHQ-9 and GAD-7 screenings, updating EHR per LDH and CARF standards, maintaining HIPAA privacy, and collaborating with nursing and leadership to reduce wait times.

Qualifications

• Current and unexpired CPR certification.
• Proficient in MS Office 365.
• At least 1 year of Electronic Health Records experience.

Responsibilities

• Collaborate with medical providers, nursing staff, and leadership to ensure efficient patient flow.
• Demonstrate ability to multitask and remain composed under pressure in a fast-paced inpatient setting.
• Collect and document vital signs and medical history.
• Administer and update PHQ-9 and GAD-7 screenings.
• Update patient allergies, medications, and pharmacy information in the EHR.
• Maintain HIPAA compliance and protect patient privacy.

Skills

CPR certification

Job description

MedicalAssistant | Inpatient Services

Join our mission to provide a comprehensivecontinuum of care for people in Louisiana, encompassing primary care,behavioral health, and substance use disorder treatment. Help save lives atOHL!

Job Summary

Odyssey House Louisiana, Inc. is seeking a full-time Medical Assistant. The schedule is Monday- Friday 8am-5pm. The Medical Assistant playsa critical role in the delivery of high-quality health care services and servesas the first point of contact for clients. This position is responsible forassisting clients throughout the care process, coordinating with providers, andensuring clients receive timely, comprehensive, and compassionate care.

It is the duty and responsibility of the Medical Assistant to:

• Collaboratewith medical providers, nursing staff, and leadership to ensure efficientpatient flow, minimize wait times, and maintain a high standard of patient careduring inpatient stay.
• Demonstratethe ability to work effectively with multiple providers in person to supportseamless patient care.
• Demonstratethe ability to multitask and remain composed under pressure in a fast-pacedprimary care environment.
• Performduties in compliance with approved workflows.
• Collectand document vital signs and medical history.
• Administerand update PHQ-9 and GAD-7 screenings.
• Reviewand update patient allergies.
• Reconcileand update current medications.
• Verifyand update preferred pharmacy information.
• Completeprior authorizations for medications.
• Collectand document UAs.
• Accuratelydocument patient information in the Electronic Health Record (EHR) incompliance with LDH requirements andCARF standards
• Clearlyand consistently communicate patient concerns, complaints, and client needs toproviders on staff and to the Community Health Center to support continuity andquality of care.
• Addressclient concerns received via e-mail from residential, partnered departments,and community agencies in a timely and professional manner.
• Administerand accurately document intramuscular (IM) injections in accordance withprotocols.
• Maintain aclean workstation.
• Ensureadherence to HIPAA regulations, safeguarding patient privacy andconfidentiality always.
• Consistentlyprovide compassionate, respectful, and culturally sensitive care to clientsfrom diverse backgrounds, regardless of socioeconomic or cultural differences.
• Establishand maintain professional boundaries while fostering a caring and supportivepatient experience.
• Performother duties as required

MINIMUM QUALIFICATIONS

• Current and unexpired CPR certification
• Proficientin MS Office 365
• Atleast 1 year of Electronic Health Records experience

PREFERRED QUALIFICATIONS

• Certification as a Medical Assistant (CMA, RMA, or equivalent)

Compensation and Benefits

Competitive Compensation andBenefits package includes insurance (health, dental, vision, life, long-termand short-term disability), leave benefits and 401k match.