Office Assistant-Hourly WAE

City of Hampton; Hampton (VA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Tuition reimbursement

Benefits package

Job summary

The City of Hampton’s Parks, Recreation & Leisure Services Department is seeking an organized Office Assistant to support day-to-day operations, handle correspondence, and assist with customer service. This role contributes to smooth operations, data management, and event support in a public service setting.

Applicants should have a high school diploma or GED and at least one year of clerical experience, plus basic word processing skills and a customer-focused mindset.

Qualifications

• High school diploma or GED required.
• At least 1 year of clerical experience.
• Basic word processing skills; knowledge of database/spreadsheet software preferred.
• Good knowledge of office terminology, procedures, and equipment; strong customer service.

Responsibilities

• Prepare correspondence, reports and forms; may draft minutes and newsletters.
• Sort, file, data entry, maintain confidential records and reference materials.
• Answer phones, greet visitors, relay information, manage supervisor calendar.
• Assist in planning departmental functions or events.
• Other related duties as assigned.

Skills

Word processing

Data entry

Customer service

Office procedures

Education

High school diploma or GED

Tools

Database software

Spreadsheet software

Job description

Are you an organized, detail-oriented professional looking to make a meaningful impact in your community? The City of Hampton’s Parks, Recreation & Leisure Services Department is seeking a dedicated Office Assistant to support our team in delivering exceptional services to residents and visitors. In this role, you will play a vital part in ensuring smooth day-to-day operations, providing administrative support, and assisting with customer service. If you have strong organizational skills, a passion for public service, and enjoy working in a dynamic environment, we encourage you to apply!

As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits.

Please include a resume/cover letter detailing your qualifications.

Examples of that you will be doing:

• Types a variety of correspondence, reports and forms; may type minutes of meetings, newsletters, annual reports, purchase orders, and authorization for payment forms. May use word processing system to compile and update a variety of membership rosters, mailing lists, form letters or other documents. Operates standard office machines, personal computers, word processors and other equipment. Reviews all work for accuracy and completeness.
• Sorts reports, compiles data and maintains files of correspondence, reference materials, statistical records, etc. May cross index and file data to ensure ease of location. May perform data entry duties. Maintains confidentiality of all information.
• Receives, sorts, and distributes incoming mail. Answers telephone, receives and greets visitors, ascertains nature of business, answers general information questions and/or refers the caller to appropriate individual or department. Ensures that coworkers are informed of all calls received during their absence. May maintain appointment calendar of supervisor.
• May collect financial/statistical data and post it accurately on prescribed forms.
• May assist in planning and implementing departmental functions or special events.
• Performs other related duties as assigned.

Minimum Qualifications:

• Graduation from high school or successful completion of the GED.
• One (1) year of clerical experience is required.
• Requires basic word processing skills; knowledge of database and spreadsheet software preferred.
• Requires good knowledge of office terminology, procedures, and equipment. Requires the ability to follow oral and written instructions; ability to read and interpret documents, instruction manuals, policy and procedural guides; ability to maintain records and data; ability to receive and convey information; ability to solve simple problems for oneself and others; ability to interact effectively with others. Must demonstrate good customer service skills.
• May require duties to be performed during nights and weekends as scheduled; may require occasional lifting of light weight materials.
• This position is non-exempt.

Additional Requirements:

• Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check related to this position.

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