Office Assistant-Hourly WAE

City of Hampton, VA; Hampton (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

City of Hampton’s Parks, Recreation & Leisure Services Department seeks an Office Assistant to support daily operations, provide administrative help, and assist with customer service for residents and visitors in Hampton, Virginia.

The role emphasizes organization, attention to detail, and a willingness to work in a dynamic public-service environment. Join a team focused on community engagement, events, and public programs with comprehensive benefits.

Qualifications

• Requires high school diploma or GED.
• One year of clerical experience is required.
• Basic word processing skills; knowledge of database and spreadsheet software preferred.
• Good knowledge of office terminology, procedures, and equipment; ability to follow instructions and handle data and records.

Responsibilities

• Type correspondence, reports, and forms; may prepare minutes, newsletters, annual reports, purchase orders, and payment authorizations.
• Sort and maintain files; perform data entry; ensure confidentiality of information.
• Answer phones, greet visitors, and provide general information; manage supervisor's calendar when needed.
• Collect financial/statistical data and post on prescribed forms.
• Assist in planning departmental functions or special events.
• Perform other related duties as assigned.

Skills

Clerical skills

Word processing

Database knowledge

Spreadsheet software

Customer service

Education

High school diploma or GED

Tools

Word processing software

Database software

Spreadsheet software

Job description

Are you an organized, detail-oriented professional looking to make a meaningful impact in your community? The City of Hampton’s Parks, Recreation & Leisure Services Department is seeking a dedicated Office Assistant to support our team in delivering exceptional services to residents and visitors. In this role, you will play a vital part in ensuring smooth day-to-day operations, providing administrative support, and assisting with customer service. If you have strong organizational skills, a passion for public service, and enjoy working in a dynamic environment, we encourage you to apply!

As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace, recognizing the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement and other benefits.

Please include a resume/cover letter detailing your qualifications.

Examples of that you will be doing:

• Types a variety of correspondence, reports and forms; may type minutes of meetings, newsletters, annual reports, purchase orders, and authorization for payment forms. May use word processing system to compile and update a variety of membership rosters, mailing lists, form letters or other documents. Operates standard office machines, personal computers, word processors and other equipment. Reviews all work for accuracy and completeness.
• Sorts reports, compiles data and maintains files of correspondence, reference materials, statistical records, etc. May cross index and file data to ensure ease of location. May perform data entry duties. Maintains confidentiality of all information.
• Receives, sorts, and distributes incoming mail. Answers telephone, receives and greets visitors, ascertains nature of business, answers general information questions and/or refers the caller to appropriate individual or department. Ensures that coworkers are informed of all calls received during their absence. May maintain appointment calendar of supervisor.
• May collect financial/statistical data and post it accurately on prescribed forms.
• May assist in planning and implementing departmental functions or special events.
• Performs other related duties as assigned.

Minimum Qualifications:

• Graduation from high school or successful completion of the GED.
• One (1) year of clerical experience is required.
• Requires basic word processing skills; knowledge of database and spreadsheet software preferred.
• Requires good knowledge of office terminology, procedures, and equipment. Requires the ability to follow oral and written instructions; ability to read and interpret documents, instruction manuals, policy and procedural guides; ability to maintain records and data; ability to receive and convey information; ability to solve simple problems for oneself and others; ability to interact effectively with others. Must demonstrate good customer service skills.
• May require duties to be performed during nights and weekends as scheduled; may require occasional lifting of light weight materials.
• This position is non-exempt.

Additional Requirements:

• Must possess a valid driver's license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check related to this position.

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