Office Assistant: Front Office- Per Diem- 6986

Community Health Resources; Windham (CT); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Generous Time Off

Retirement Savings

Comprehensive Insurance

Tuition reimbursement

Annual wellness stipend

Job summary

Community Health Resources is seeking an Office Assistant in Windham, Connecticut. This per-diem role requires approximately 15 hours/week, primarily during office hours. Responsibilities include appointment scheduling, client check-ins, managing calls, and handling payments. Candidates must have a high school diploma and previous customer service experience. Compensation is $18.00/hr with extensive benefits, including generous time off, tuition support, retirement savings, and wellness programs.

Qualifications

• High School diploma or equivalent required.
• Previous experience in an office or customer service setting required.

Responsibilities

• Responsible for appointment scheduling and answering main telephone line.
• Greets clients and assists with questions.
• Triage clients for crisis situations.
• Collects fees and payments.
• Maintains office organization and processes calls.

Skills

Appointment scheduling

Customer service

Crisis management

Telephone communication

Education

High School diploma or equivalent

Job description

Office Assistant

Employment Type: Per-diem, Approximately 15 hours/week

Scheduled Hours: Varies, office hours between 8am-8pm

Site Location: Front Office Northeast; Willimantic, CT

Duties & Responsibilities

• Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
• Greets and checks-in clients for appointments.
• Assists patients with questions and requests.
• Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs.
• Collects client self-pay fees, co-pays and rent payments.
• Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access.
• Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms.
• Schedule Interpreter as requested for Scheduled PE or E/M Visits.

Additional Duties and Responsibilities

• Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on ‘roll-over’.
• Maintains office in a neat and organized manner, completes filing, faxing and completing copying requests as needed.
• Distributes daily mail.
• Maintains petty cash for staff.
• May perform other assignments and duties as the area requires.

Qualifications

Education: High School diploma or equivalent required.

Experience: Previous experience in an office or customer service setting required.

Compensation

$18.00/hr

Benefits

• Award-Winning Workplace: Proudly recognized as a Top Workplace for 12 consecutive years!
• Generous Time Off: Enjoy ample paid time off, including a special day off for your birthday!
• Retirement Savings: Benefit from contributions to your 403b Retirement Plan.
• Comprehensive Insurance: Competitive premiums with added discounts on pet, auto, and home insurance!
• Education & Tuition Support
  • Tuition reimbursement and professional development programs.
  • Student loan repayment assistance (Public Service Loan Forgiveness, Nurse Corps, NHSC/HRSA at select sites).
  • Exclusive tuition discounts for CHR employees at several local colleges/universities.
• Career Development
  • FREE robust training curriculum, featuring our brand-new Clinical Training Series for interactive learning, practical skill enhancement, and professional growth!
  • Clinical supervision and/or mentoring available at many programs.
  • Internal career fairs: connect with recruiters to discuss your career aspirations and the various opportunities within our over 80 programs statewide.
• Wellness Program
  • Annual wellness stipend.
  • FREE premium subscription to the Calm app, for employees and their families.
  • Fun activities like coloring contests, lunch & learns, office seasonal decorating contests, employee appreciation events, and more!
  • Up to 6 FREE confidential counseling sessions per issue, per year, for individuals, couples, & families through our EAP program.
• Employee Involvement
  • Participate in leadership luncheons with our CEO and various agency committees!
• Stay Informed
  • Weekly video updates from our CEO and monthly newsletters to keep you in the loop.
• And So Much More: Many benefits are available to all staff, regardless of hours worked, with some subject to eligibility.

CHR is an equal opportunity employer, and we encourage all to apply.