Office Assistant: Front Office- 7400

Community Health Resources; Manchester (CT); Vor Ort; USD 27.000 - 35.000; Teilzeit

Zusammenfassung

Community Health Resources is seeking an Office Assistant to support staff in a busy clinic. The role includes appointment scheduling, front-desk duties, client check-ins, and coordinating with providers both in person and via telehealth tools.

The ideal candidate will have a High School diploma and experience in an office or customer service setting, with bilingual Spanish preferred. Part-time hours are offered with a competitive hourly wage and benefits information provided during the offer

Qualifikationen

• Experience in an office or front-desk setting preferred.
• Bilingual Spanish skills preferred.
• Strong communication and organization abilities.

Aufgaben

• Schedule appointments and answer main phone line for a busy clinic.
• Greet and check-in clients; assist patients with questions.
• Triage client crises and coordinate with doctors and providers.
• Process intake paperwork, data entry, and filing as needed.
• Maintain neat, organized office; handle petty cash and office tasks.

Kenntnisse

Appointment scheduling

Telephone handling

Customer service

Bilingual Spanish

Multitasking

Ausbildung

High School diploma

Jobbeschreibung

EMPLOYMENT TYPE: Part-time, 30 hours/week

SCHEDULED HOURS: Flexible, some evenings until 8:00pm

ABOUT THE POSITION: Office Assistant

Duties &Responsibilities:

Provides support to staff providing direct care functions with the administrative support team:

• Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
• Greets and checks-in clients for appointments.
• Assists patients with questions and requests.
• Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs.
• Collects client self-pay fees, co-pays and rent payments.
• Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access.
• Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms
• Schedule Interpreter as requested for Scheduled PE or E/M Visits

Maintains documentation and other methods of communication to maintain quality services:

• Maintains therapist and providers schedule. Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice.
• Processes all intake paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate.
• Prepares miscellaneous correspondence for clinic staff.
• Prepares records for forwarding to other providers.
• Assists with tracking insurance authorization and preparation of forms.
• Verifies insurance for clients presenting for appointments.

Additional Duties and Responsibilities:

• Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on ‘roll-over’.
• Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed.
• Maintains petty cash for staff.
• May perform other assignments and duties as area require.

QUALIFICATIONS:

Education: High School diploma or equivalent required. Bilingual Candidates Preferred.

Experience: Previous experience in an office or customer service setting required.

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION*:

$19.28 minimum-$25.44 maximum*

*Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.

Preferred

Language - Spanish Advanced

Advanced

Education

Required

High School or better.

Experience

Required

Previous experience in an office or customer service setting.

Licenses & Certifications

Required

Driver License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.