Office Assistant: Front Office- Per Diem- 6986

(CHR) Community Health Resources, Inc.; Windham (CT); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

Competitive compensation

Generous Time Off

403b Retirement Plan

Education reimbursement

Wellness Program

Job summary

(CHR) Community Health Resources, Inc. is seeking a part-time Office Assistant based in Windham, Connecticut. This role involves providing administrative support in a busy clinic, managing appointment scheduling, and assisting clients with inquiries. Applicants must have a high school diploma and prior experience in an office or customer service role. Offered benefits include competitive pay at $18.00/hr, generous paid time off, and education support programs. This is an on-site position with approximately 15 scheduled hours per week.

Qualifications

• Experience in an office or customer service setting required.
• Ability to manage multiple tasks in a busy clinic environment.
• Strong communication skills essential for liaising with clients and staff.

Responsibilities

• Responsible for appointment scheduling and answering phone lines.
• Greets and checks-in clients for appointments.
• Assists with triaging clients in crisis situations.

Skills

Appointment scheduling

Customer service

Crisis management

Data entry

Communication

Education

High School diploma or equivalent

Job description

Job Category: Administration and Support

Requisition Number: OFFIC006986

• Posted : May 1, 2026
• Part-Time
• On-site

Locations

Willimantic Main
1310 Main Street
Willimantic, CT 06226, USA

Job Title: Office Assistant

Employment Type: Per-diem, Approximately 15 hours/week

Scheduled Hours: Varies, office hours between 8am-8pm

Site Location: Front Office Northeast; Willimantic, CT

About the Position

Office Assistant

Responsibilities

Provides support to staff providing direct care functions with the administrative support team:

• Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists. Requires extensive contact with clients and staff to coordinate appointments, supervision, and meetings with multiple staff members.
• Greets and checks-in clients for appointments.
• Assists patients with questions and requests.
• Triage clients to handle crisis situations that occur both with clients on the phone and in person. Acts as liaison with doctors and other providers when patient crisis occurs.
• Collects client self-pay fees, co-pays and rent payments.
• Assists new clients who have questions regarding available services. Refers clients to Triage Center or Open Access.
• Schedule Zoom invite for all Virtual visits for Med Providers either remotely or in Telemed rooms
• Schedule Interpreter as requested for Scheduled PE or E/M Visits

Maintains documentation and other methods of communication to maintain quality services:

• Maintains therapist and providers schedule. Responsible for changes to schedule as necessary/assists staff with locating available rooms on short notice.
• Processes all intake paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, data entered, scanned, mailed and filed, as appropriate.
• Prepares miscellaneous correspondence for clinic staff.
• Prepares records for forwarding to other providers.
• Assists with tracking insurance authorization and preparation of forms.
• Verifies insurance for clients presenting for appointments.

Additional Duties and Responsibilities:

• Assists with answering of main telephone lines and processing of calls/answers telephone calls from satellite offices when phones are on ‘roll-over’.
• Maintains office in a neat and organized manner, completes filing, faxing and copying requests as needed.
• Maintains petty cash for staff.
• May perform other assignments and duties as area require.

Qualifications

Education: High School diploma or equivalent required.

Experience: Previous experience in an office or customer service setting required.

Benefits

Competitive compensation at $18.00/hr.

Generous Time Off: ample paid time off, including a special day off for your birthday.

Retirement Savings: 403b Retirement Plan.

Education & Tuition Support: tuition reimbursement; professional development programs; student loan repayment assistance; tuition discounts.

Wellness Program: annual wellness stipend; Calm app subscription; counseling sessions through EAP.

Employee Involvement: leadership luncheons; agency committees.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.