Secretary/Receptionist: Front Office Enfield- Part-Time- 7205

Community Health Resources; Enfield (CT); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Health insurance

Paid time off

403b Retirement Plan

Tuition reimbursement

Professional development programs

Wellness stipend

Calm app subscription

Confidential counseling sessions (EAP)

Employee appreciation events

Job summary

Community Health Resources in Enfield, CT is seeking a part-time Secretary/Receptionist to support our front office and clinical staff. This role coordinates appointment scheduling, answers the main telephone line, assists patients with questions, and handles paperwork with staff across the clinic.

The position requires a High School diploma and prior secretarial experience, ideally in managed care or mental health settings.

Qualifications

• High School diploma or equivalent required.
• Experience in secretarial role and handling clients with mental illness.
• Experience in a managed care environment recommended.

Responsibilities

• Schedule appointments and answer main telephone line.
• Assist patients with questions and requests.
• Maintain records, process paperwork, and coordinate with staff.
• Verify insurance information for appointments.

Skills

Secretarial

Appointment scheduling

Telephone handling

Customer service

Education

High School diploma

Tools

Office software

Job description

Recognized as a Top Workplace for 13 consecutive years! Your career can mean different things in different workplaces.

JOB TITLE: Secretary/Receptionist

EMPLOYMENT TYPE: Part-Time, 21 hours/wk

SCHEDULED HOURS: Monday 8:30am-4:30pm Tuesday 12pm-8pm, Thursday 8:30am-4:30pm

PROGRAM/LOCATION: Front Office Enfield, CT

PC#: 1700

DUTIES & RESPONSIBILITIES:

• Provides support of staff providing direct care functions and in concert with the administrative support team.
• Responsible for appointment scheduling and answering main telephone line in a busy clinic to assist physicians, therapists/extensive contact with clients and staff to coordinate appointments, supervision and meetings with multiple staff members.
• Assists patients with questions and requests.
• Collects client self-pay fees, co-pays and rent payments.
• Assists new clients who have questions regarding available services.
• Maintains documentation and other methods of communication to maintain quality services..
• Processes paperwork that needs to be reviewed by clinic staff. After paperwork has been reviewed ensures that paperwork is copied, scanned, mailed and filed as appropriate.
• Prepares miscellaneous correspondence for clinic staff.
• Maintains contact list.
• Prepares records for forwarding to other providers.
• Assists with tracking insurance authorization and preparation of forms.
• Verifies insurance for clients presenting for appointments.
• Additional Duties and Responsibilities

QUALIFICATIONS:

Education: High School diploma or equivalent required.

Experience: Experience in secretarial role. Experience working with clients who have a mental illness. Experience working in a managed care environment.

Why Join CHR?

Be part of an exciting, supportive, and dynamic workplace where your growth and well-being are our top priorities!

• Comprehensive benefits packages include health insurance, ample paid time off (including your birthday!), employer contributions to your 403b Retirement Plan, and competitive insurance premiums with added discounts on pet, home and auto!
• Tuition reimbursement and professional development programs, including exclusive tuition discounts for CHR employees at several local colleges/universities
• Career development opportunities! FREE robust training curriculum, featuring our Clinical Training Series for interactive learning, practical skill enhancement, and professional growth! Clinical supervision and/or mentoring offered at several programs
• Wellness program: Annual wellness stipend, FREE premium subscription to the Calm app, 6 FREE confidential counseling sessions through our Employee Assistance Program
• Employee appreciation and involvement, including contests, lunch & learns (meet with our CEO!), employee appreciation events, employee-led resource groups open to all, and more!

And so much more! (Many benefits are available to all staff, regardless of the hours worked, with some subject to eligibility)

COMPENSATION RANGE*:

$19.00/hr minimum- $24.89/hr maximum*

• Actual rates within this range are determined at the time of offer and are based on relevant experience, as well as adherence to our internal equity policy. (Please note, for part-time positions this range would be pro-rated based on hours worked)

CHR is an equal opportunity employer, and we encourage all to apply.